BigCommerce integration

BigCommerce order fulfillment for B2B, multi-storefront, and headless brands.

Connect Simpl from your BigCommerce store admin in one or two clicks, send inventory to our Austin warehouse, and ship. Built for B2B Edition price lists, Channel Manager multi-channel sync, and Stencil or headless storefronts.

Yes, Simpl ships BigCommerce orders.

Simpl Fulfillment is a 3PL with a BigCommerce-native integration. Connect Simpl from your BigCommerce admin in one or two clicks — no developer, no middleware. Orders flow in, inventory writes back on every receive, pick, adjustment, return, and cycle count, and tracking posts to BigCommerce so buyers get its native shipping confirmation. Multi-storefront, B2B Edition groups and price lists, Channel Manager order sync, and Stencil or headless storefronts all run from one inventory pool and one Simpl account. Every Simpl client gets a dedicated account manager reachable by email with same-day responses. Pricing starts at $7/order for brands doing 50 to 5,000+ orders/month.

How it works

How the BigCommerce integration works

STEP 01

Connect Simpl from your BigCommerce store admin

Authorize the Simpl connection from your BigCommerce store control panel in one or two clicks. No developer, no middleware, no CSV uploads. Additional storefronts on the same BigCommerce account connect through the same flow.

STEP 02

Map warehouses and send inventory

Each BigCommerce inventory location maps to a Simpl fulfillment center. Send inventory in, and Simpl writes back live counts on the first sync. Product options, variants, and bundle rules come across so one SKU in your BigCommerce catalog becomes the right component picks at the warehouse.

STEP 03

Orders sync in real time, tracking writes back

New BigCommerce orders arrive at Simpl, including orders that originated on Channel Manager destinations like Amazon, eBay, Google, Meta, or Walmart. Once shipped, the carrier and tracking number post back to BigCommerce so BigCommerce sends its native shipping confirmation email from your store.

What syncs

What syncs between BigCommerce and Simpl

Every order, inventory level, and return — with the direction and mechanism for each data flow.

DirectionWhat syncsMechanismNotes
inOrdersSimpl reads from your BigCommerce storeLine items, ship-to address, customer group, price list, and order notes all flow with the order, including Channel Manager-sourced orders.
inOrder editsSimpl reads from your BigCommerce storeAddress changes and item swaps caught before pick. Edits after pick fall back to the standard exception workflow.
inCancellations and refundsSimpl reads from your BigCommerce storePre-pick cancellations auto-cancel the Simpl shipment. Refund-triggered returns route into Simpl's receive workflow.
inB2B Edition orders and quotesSimpl reads from your BigCommerce storeCustomer group, price list, company account, and converted quote orders flow through with the order so the right pick and pack rules attach.
outInventory levels per locationSimpl writes back to your BigCommerce storeReal-time write-back after every receive, pick, adjustment, return, and cycle count, per BigCommerce inventory location.
outShipments and trackingSimpl writes back to your BigCommerce storePosts carrier, tracking number, and tracking URL so BigCommerce sends its native shipping confirmation email.
bothReturns lifecycleSimpl syncs with your BigCommerce storeRefunds and RMAs initiated in the BigCommerce control panel feed Simpl's receive and grade workflow. Restock-eligible units back to sellable within 48 hours.
The decision sellers face

Built for BigCommerce's edges

Order sync is table stakes. The features below are where BigCommerce's open SaaS model and B2B-first DNA actually show up in fulfillment operations.

B2B Edition: customer groups, price lists, quotes

Company accounts, customer groups, tiered price lists, and quote-converted orders flow through to Simpl as orders with B2B metadata attached. We palletize, label, and route B2B shipments to LTL carriers from the same inventory pool we use for DTC, including BOL generation and appointment scheduling for retailer routing guides.

Channel Manager multi-channel sync

Orders that originate on Amazon, eBay, Google Shopping, Meta, Walmart, or TikTok Shop and route into BigCommerce via Channel Manager hit Simpl alongside your storefront orders. One BigCommerce connection covers every Channel Manager destination, with no separate per-marketplace integration.

Headless and Stencil storefronts

Whether you run a stock Stencil theme, a custom Stencil build, or a fully headless front end on the Storefront API, fulfillment looks the same to Simpl. Orders flow from BigCommerce regardless of how the buyer experience is rendered, so a headless rebuild does not require a 3PL re-integration.

Multi-storefront from one account

Connect every storefront on your BigCommerce account, including regional or brand-specific storefronts, to one Simpl account and one inventory pool. No per-storefront charge, no duplicated stock, no overselling between storefronts on a shared catalog.

Why Simpl

Why BigCommerce brands choose Simpl

B2B + DTC, SAME OPERATION

B2B Edition and DTC under one operation.

Most 3PLs treat B2B as a side project. Simpl handles BigCommerce B2B Edition customer groups, price lists, quotes, and palletized B2B pack-outs from the same inventory and the same team that ships your DTC orders.

ONE POOL, EVERY CHANNEL

One inventory pool across every storefront and Channel Manager destination.

Connect your primary storefront, every multi-storefront sibling, and every Channel Manager-linked marketplace to one Simpl account. One inventory pool, one dashboard, no duplicated stock and no orphaned units sitting in a channel-specific warehouse.

HEADLESS-READY

Headless rebuilds do not require a 3PL re-integration.

Because the integration runs on BigCommerce's order webhooks and Shipments API rather than the storefront, you can re-platform your front end to a headless Stencil build or a Next.js Storefront API app without touching fulfillment. Orders keep flowing the day the new front end ships.

OPEN SAAS ECONOMICS

Pricing built for BigCommerce's no-transaction-fee model.

BigCommerce charges no per-transaction fees on its plans, which means more of every order is yours to invest in pick-pack quality and shipping speed. Simpl's flat storage by warehouse storage type (bin, shelf, or pallet) and component-count pick-pack pricing fits the BigCommerce economic model, no Q4 storage surcharges, no peak markups.

Transparent BigCommerce pricing, no peak surcharges.

Three components: storage per warehouse storage type (bin, shelf, or pallet), pick and pack per order by component count, and outbound at carrier rates with live rate-shopping. No Q4 storage premium, no per-storefront fees, no peak-season carrier markups, and no surcharge for adding Channel Manager-sourced orders. Quotes come back against your real SKU mix and order profile.

FAQ

BigCommerce fulfillment FAQ

How long does it take to connect my BigCommerce store to Simpl?
Authorizing the connection from your BigCommerce store admin takes one or two clicks. End-to-end onboarding, including warehouse mapping, inventory transfer, and the first live order, is scoped to your SKU mix and volume during the first call. There is no developer work required on your side.
Does Simpl support BigCommerce B2B Edition, customer groups, price lists, and quotes?
Yes. Company accounts, customer groups, tiered price lists, and quote-converted orders all flow through to Simpl with B2B metadata attached. We pick, pack, palletize, and label B2B shipments alongside DTC from the same inventory pool, including LTL routing, BOL generation, and appointment scheduling for retailer routing guides.
Can I connect multiple BigCommerce storefronts under one Simpl account?
Yes. One Simpl account can connect every storefront on your BigCommerce account, including regional or brand-specific storefronts under one inventory pool. There is no per-storefront charge and no duplicated stock. The Simpl dashboard shows orders, inventory, and fulfillments unified across every connected storefront.
How does Simpl handle orders from BigCommerce Channel Manager?
Channel Manager orders, including orders sourced from Amazon, eBay, Google Shopping, Meta, Walmart, or TikTok Shop and routed into BigCommerce, arrive alongside your storefront orders. One BigCommerce integration covers every Channel Manager destination, with no separate per-marketplace connection to maintain and no per-channel surcharge from Simpl.
Does Simpl work with headless BigCommerce storefronts?
Yes. Because the integration is decoupled from your storefront layer, it works identically against a stock Stencil theme, a custom Stencil build, or a fully headless front end built on the Storefront API. A headless rebuild does not require a 3PL re-integration.
How does Simpl prevent overselling across multi-storefront and Channel Manager?
Real-time inventory write-back to BigCommerce through the Catalog and Inventory API after every receive, pick, adjustment, return, and cycle count keeps available-to-sell accurate at the location level. Because every storefront and every Channel Manager destination shares the BigCommerce inventory record, that single write-back keeps every channel in sync without per-channel reconciliation.
Do my customers still get BigCommerce's native shipping and tracking emails after Simpl ships?
Yes. Simpl posts shipment records through BigCommerce's Shipments API with the carrier, tracking number, and tracking URL. BigCommerce sends its standard shipping confirmation email from your store, with your branding, and the buyer clicks through to the BigCommerce-native tracking link.
What happens to a return that is initiated in the BigCommerce control panel?
Refunds and RMAs initiated in the BigCommerce control panel feed Simpl's receive workflow. Items are inspected and graded on arrival; restock-eligible units return to sellable in BigCommerce at the right location, and damaged units route to your disposition rules.
Multi-channel ready

Related integrations

Ready to ship your BigCommerce orders?

Get a quote against your real SKU mix and order profile. The BigCommerce install is one or two clicks from your store admin, and we scope your end-to-end onboarding timeline on the first call.