BigCommerce order fulfillment for B2B, multi-storefront, and headless brands.
Connect Simpl from your BigCommerce store admin in one or two clicks, send inventory to our Austin warehouse, and ship. Built for B2B Edition price lists, Channel Manager multi-channel sync, and Stencil or headless storefronts.
Yes, Simpl ships BigCommerce orders.
Simpl Fulfillment is a 3PL with a BigCommerce-native integration. Connect Simpl from your BigCommerce admin in one or two clicks — no developer, no middleware. Orders flow in, inventory writes back on every receive, pick, adjustment, return, and cycle count, and tracking posts to BigCommerce so buyers get its native shipping confirmation. Multi-storefront, B2B Edition groups and price lists, Channel Manager order sync, and Stencil or headless storefronts all run from one inventory pool and one Simpl account. Every Simpl client gets a dedicated account manager reachable by email with same-day responses. Pricing starts at $7/order for brands doing 50 to 5,000+ orders/month.
How the BigCommerce integration works
Connect Simpl from your BigCommerce store admin
Authorize the Simpl connection from your BigCommerce store control panel in one or two clicks. No developer, no middleware, no CSV uploads. Additional storefronts on the same BigCommerce account connect through the same flow.
Map warehouses and send inventory
Each BigCommerce inventory location maps to a Simpl fulfillment center. Send inventory in, and Simpl writes back live counts on the first sync. Product options, variants, and bundle rules come across so one SKU in your BigCommerce catalog becomes the right component picks at the warehouse.
Orders sync in real time, tracking writes back
New BigCommerce orders arrive at Simpl, including orders that originated on Channel Manager destinations like Amazon, eBay, Google, Meta, or Walmart. Once shipped, the carrier and tracking number post back to BigCommerce so BigCommerce sends its native shipping confirmation email from your store.
What syncs between BigCommerce and Simpl
Every order, inventory level, and return — with the direction and mechanism for each data flow.
| Direction | What syncs | Mechanism | Notes |
|---|---|---|---|
| in | Orders | Simpl reads from your BigCommerce store | Line items, ship-to address, customer group, price list, and order notes all flow with the order, including Channel Manager-sourced orders. |
| in | Order edits | Simpl reads from your BigCommerce store | Address changes and item swaps caught before pick. Edits after pick fall back to the standard exception workflow. |
| in | Cancellations and refunds | Simpl reads from your BigCommerce store | Pre-pick cancellations auto-cancel the Simpl shipment. Refund-triggered returns route into Simpl's receive workflow. |
| in | B2B Edition orders and quotes | Simpl reads from your BigCommerce store | Customer group, price list, company account, and converted quote orders flow through with the order so the right pick and pack rules attach. |
| out | Inventory levels per location | Simpl writes back to your BigCommerce store | Real-time write-back after every receive, pick, adjustment, return, and cycle count, per BigCommerce inventory location. |
| out | Shipments and tracking | Simpl writes back to your BigCommerce store | Posts carrier, tracking number, and tracking URL so BigCommerce sends its native shipping confirmation email. |
| both | Returns lifecycle | Simpl syncs with your BigCommerce store | Refunds and RMAs initiated in the BigCommerce control panel feed Simpl's receive and grade workflow. Restock-eligible units back to sellable within 48 hours. |
Built for BigCommerce's edges
Order sync is table stakes. The features below are where BigCommerce's open SaaS model and B2B-first DNA actually show up in fulfillment operations.
B2B Edition: customer groups, price lists, quotes
Company accounts, customer groups, tiered price lists, and quote-converted orders flow through to Simpl as orders with B2B metadata attached. We palletize, label, and route B2B shipments to LTL carriers from the same inventory pool we use for DTC, including BOL generation and appointment scheduling for retailer routing guides.
Channel Manager multi-channel sync
Orders that originate on Amazon, eBay, Google Shopping, Meta, Walmart, or TikTok Shop and route into BigCommerce via Channel Manager hit Simpl alongside your storefront orders. One BigCommerce connection covers every Channel Manager destination, with no separate per-marketplace integration.
Headless and Stencil storefronts
Whether you run a stock Stencil theme, a custom Stencil build, or a fully headless front end on the Storefront API, fulfillment looks the same to Simpl. Orders flow from BigCommerce regardless of how the buyer experience is rendered, so a headless rebuild does not require a 3PL re-integration.
Multi-storefront from one account
Connect every storefront on your BigCommerce account, including regional or brand-specific storefronts, to one Simpl account and one inventory pool. No per-storefront charge, no duplicated stock, no overselling between storefronts on a shared catalog.
Why BigCommerce brands choose Simpl
B2B Edition and DTC under one operation.
Most 3PLs treat B2B as a side project. Simpl handles BigCommerce B2B Edition customer groups, price lists, quotes, and palletized B2B pack-outs from the same inventory and the same team that ships your DTC orders.
One inventory pool across every storefront and Channel Manager destination.
Connect your primary storefront, every multi-storefront sibling, and every Channel Manager-linked marketplace to one Simpl account. One inventory pool, one dashboard, no duplicated stock and no orphaned units sitting in a channel-specific warehouse.
Headless rebuilds do not require a 3PL re-integration.
Because the integration runs on BigCommerce's order webhooks and Shipments API rather than the storefront, you can re-platform your front end to a headless Stencil build or a Next.js Storefront API app without touching fulfillment. Orders keep flowing the day the new front end ships.
Pricing built for BigCommerce's no-transaction-fee model.
BigCommerce charges no per-transaction fees on its plans, which means more of every order is yours to invest in pick-pack quality and shipping speed. Simpl's flat storage by warehouse storage type (bin, shelf, or pallet) and component-count pick-pack pricing fits the BigCommerce economic model, no Q4 storage surcharges, no peak markups.
Transparent BigCommerce pricing, no peak surcharges.
Three components: storage per warehouse storage type (bin, shelf, or pallet), pick and pack per order by component count, and outbound at carrier rates with live rate-shopping. No Q4 storage premium, no per-storefront fees, no peak-season carrier markups, and no surcharge for adding Channel Manager-sourced orders. Quotes come back against your real SKU mix and order profile.
BigCommerce fulfillment FAQ
How long does it take to connect my BigCommerce store to Simpl?
Does Simpl support BigCommerce B2B Edition, customer groups, price lists, and quotes?
Can I connect multiple BigCommerce storefronts under one Simpl account?
How does Simpl handle orders from BigCommerce Channel Manager?
Does Simpl work with headless BigCommerce storefronts?
How does Simpl prevent overselling across multi-storefront and Channel Manager?
Do my customers still get BigCommerce's native shipping and tracking emails after Simpl ships?
What happens to a return that is initiated in the BigCommerce control panel?
Related integrations
Ready to ship your BigCommerce orders?
Get a quote against your real SKU mix and order profile. The BigCommerce install is one or two clicks from your store admin, and we scope your end-to-end onboarding timeline on the first call.
