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BigCommerce integration

BigCommerce order fulfillment for B2B, multi-storefront, and headless brands.

Connect Simpl through BigCommerce's native app integration, send inventory to our Austin warehouse, and ship. Built for B2B Edition price lists, Channel Manager multi-channel sync, and Stencil or headless storefronts.

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Yes, Simpl ships BigCommerce orders.

A BigCommerce 3PL stores your inventory, picks and packs your orders, and writes stock levels back to BigCommerce. Simpl Fulfillment is a 3PL with a native BigCommerce integration and real-time inventory visibility. Every client gets a dedicated account manager, reachable by email with same-day responses. Pricing starts at $7/order, with a $750/month account minimum (pay-the-difference), for brands doing 50-5,000+ orders/month.

How it works

How the BigCommerce integration works

STEP 01

Connect Simpl from your BigCommerce store admin

Authorize the Simpl connection from your BigCommerce store control panel through BigCommerce's native app integration.

STEP 02

Map warehouses and send inventory

Send your BigCommerce inventory to Simpl's fulfillment center, and Simpl keeps live counts synced back to your store through the native integration. Kitted or bundled SKUs, whether built with BigCommerce's picklist options or a bundling app, are handled under Simpl's Kitting and Assembly service.

STEP 03

Orders sync in real time, tracking writes back

New BigCommerce orders arrive at Simpl, including orders that originated on Channel Manager destinations like Amazon, eBay, Google, Meta, or Walmart. Once shipped, the carrier and tracking number post back to BigCommerce so BigCommerce sends its native shipping confirmation email from your store.

What syncs

What syncs between BigCommerce and Simpl

Here's what moves between your BigCommercestore and Simpl's warehouse automatically, with the direction and mechanism for each.

DirectionWhat syncsMechanismNotes
inOrdersSimpl reads from your BigCommerce storeLine items, ship-to address, customer group, price list, and order notes all flow with the order, including Channel Manager-sourced orders.
inOrder editsSimpl reads from your BigCommerce storeAddress changes and item swaps caught before pick. Edits after pick fall back to the standard exception workflow.
inCancellations and refundsSimpl reads from your BigCommerce storePre-pick cancellations auto-cancel the Simpl shipment. Refund-triggered returns route into Simpl's receive workflow.
inB2B Edition orders and quotesSimpl reads from your BigCommerce storeCustomer group, price list, company account, and converted quote orders flow through with the order so the right pick and pack rules attach.
outInventory levels per locationSimpl writes back to your BigCommerce storeReal-time write-back after every receive, pick, adjustment, return, and cycle count, per BigCommerce inventory location.
outShipments and trackingSimpl writes back to your BigCommerce storePosts carrier, tracking number, and tracking URL so BigCommerce sends its native shipping confirmation email.
bothReturns lifecycleSimpl syncs with your BigCommerce storeRefunds and RMAs initiated in the BigCommerce control panel feed Simpl's receive and grade workflow. Restock-eligible units return to sellable inventory after inspection and grading.
The decision sellers face

Built for BigCommerce's edges

The features below cover how Simpl's native BigCommerce integration handles B2B Edition, Channel Manager, multi-storefront, and headless orders.

B2B Edition: customer groups, price lists, quotes

Company accounts, customer groups, tiered price lists, and quote-converted orders flow through to Simpl as orders with B2B metadata attached. We palletize, label, and route B2B shipments to LTL carriers from the same inventory pool we use for DTC, including BOL generation and appointment scheduling for retailer routing guides.

Channel Manager multi-channel sync

Orders that originate on Amazon, eBay, Google Shopping, Meta, Walmart, or TikTok Shop and route into BigCommerce via Channel Manager hit Simpl alongside your storefront orders, through the same BigCommerce order feed.

Headless and Stencil storefronts

Whether you run a stock Stencil theme, a custom Stencil build, or a fully headless front end on the Storefront API, fulfillment looks the same to Simpl. Orders flow from BigCommerce regardless of how the buyer experience is rendered, so a headless rebuild does not require a 3PL re-integration.

Multi-storefront support

Simpl's native BigCommerce integration connects to each storefront on your account, with real-time inventory write-back keeping stock levels synced across every connected storefront.

Why Simpl

Why BigCommerce brands choose Simpl

B2B + DTC, SAME OPERATION

B2B Edition and DTC under one operation.

Simpl handles BigCommerce B2B Edition customer groups, price lists, quotes, and palletized B2B pack-outs, including LTL routing, BOL generation, and appointment scheduling for retailer routing guides, from the same inventory and the same team that ships your DTC orders.

REAL-TIME INVENTORY SYNC

One native BigCommerce integration, real-time inventory visibility.

Simpl connects to your BigCommerce store through a native integration, with real-time inventory visibility as orders come in across your storefront and any Channel Manager-linked marketplaces routed through BigCommerce.

HEADLESS-READY

Headless rebuilds do not require a 3PL re-integration.

Because the integration runs on BigCommerce's order webhooks and Shipments API rather than the storefront, you can re-platform your front end to a headless Stencil build or a Next.js Storefront API app without reconnecting fulfillment.

PREDICTABLE ECONOMICS

Flat fulfillment pricing that stacks cleanly on BigCommerce's own fee model.

BigCommerce doesn't add a platform fee on orders run through an Embedded Payment Provider, and its Open Payment Provider fee runs up to 2.0% of eligible order GMV on other setups (2.0% Core, 1.0% Growth, 0.6% Scale). Simpl's pricing fits that model the same way: flat storage billing by warehouse storage type (bin, shelf, or pallet) and per-order pick-pack pricing, with no hidden fees.

Transparent, flat-rate BigCommerce pricing.

Three components: storage per warehouse storage type (bin, shelf, or pallet), pick and pack per order by component count, and outbound at carrier rates with live rate-shopping. Flat-rate pricing with no hidden fees, quoted against your real SKU mix and order profile.

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FAQ

BigCommerce fulfillment FAQ

How long does it take to connect my BigCommerce store to Simpl?
You authorize the connection from your BigCommerce store admin through Simpl's native app integration. End-to-end onboarding, including warehouse mapping, inventory transfer, and the first live order, is scoped to your SKU mix and volume during the first call.
Does Simpl support BigCommerce B2B Edition, customer groups, price lists, and quotes?
Yes. Company accounts, customer groups, tiered price lists, and quote-converted orders all flow through to Simpl with B2B metadata attached. We pick, pack, palletize, and label B2B shipments alongside DTC from the same inventory pool, including LTL routing, BOL generation, and appointment scheduling for retailer routing guides.
Can I connect multiple BigCommerce storefronts under one Simpl account?
Yes. Simpl's native BigCommerce integration connects to each storefront on your BigCommerce account, including regional or brand-specific storefronts, with real-time inventory visibility for every connected storefront.
How does Simpl handle orders from BigCommerce Channel Manager?
Channel Manager orders, including orders sourced from Amazon, eBay, Google Shopping, Meta, Walmart, or TikTok Shop and routed into BigCommerce, arrive alongside your storefront orders through the same native BigCommerce integration.
Does Simpl work with headless BigCommerce storefronts?
Yes. Because the integration is decoupled from your storefront layer, it works identically against a stock Stencil theme, a custom Stencil build, or a fully headless front end built on the Storefront API. A headless rebuild does not require a 3PL re-integration.
How does Simpl prevent overselling across multi-storefront and Channel Manager?
Real-time inventory write-back to BigCommerce through the Catalog and Inventory API after every receive, pick, adjustment, return, and cycle count keeps available-to-sell accurate at the location level. Every storefront and every Channel Manager destination shares the same BigCommerce inventory record, so that write-back keeps stock levels synced across your connected storefronts and channels.
Do my customers still get BigCommerce's native shipping and tracking emails after Simpl ships?
Yes. Simpl posts shipment records through BigCommerce's Shipments API with the carrier, tracking number, and tracking URL. BigCommerce sends its standard shipping confirmation email from your store, with your branding, and the buyer clicks through to the BigCommerce-native tracking link.
What happens to a return that is initiated in the BigCommerce control panel?
Refunds and RMAs initiated in the BigCommerce control panel feed Simpl's receive workflow. Items are inspected and graded on arrival; restock-eligible units return to sellable in BigCommerce at the right location, and damaged units route to your disposition rules.
What does a managed 3PL like Simpl do that BigCommerce's own tools, Amazon MCF, or ShipStation don't?
BigCommerce has no warehouse network of its own, so running fulfillment natively means packing every order yourself. ShipStation buys shipping labels and rate-shops carriers on top of a warehouse; it doesn't store inventory or pick and pack orders itself. Amazon MCF ships from Amazon's FBA network, but only for SKUs you already stock as FBA inventory, and orders ship in unbranded packaging by default. Simpl holds your inventory in our own warehouse, picks, packs, and ships every BigCommerce order under your brand, through a native BigCommerce integration with real-time inventory visibility.
Multi-channel ready

Related integrations

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Ready to ship your BigCommerce orders?

Get a quote against your real SKU mix and order profile. Connect Simpl through BigCommerce's native app integration, and we scope your end-to-end onboarding timeline on the first call.

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