Ecommerce Fulfillment Services for DTC Brands

Simpl Fulfillment works with brands shipping anywhere from about 50 to 5,000+ orders a month, so it fits both newer stores and higher-volume operations. There's no per-order minimum quantity, but there is a $750/month account minimum, billed pay-the-difference: if a month's fulfillment billing comes in under $750, you're charged only the gap rather than a flat monthly fee. Paired with pricing that starts at $7/order, that floor works out to roughly 100 shipments a month at the lightest weight; heavier orders reach it with fewer shipments. It's built to scale with you as volume grows.

Simpl Fulfillment ships from its warehouse in Austin, Texas. Orders are picked, packed, and dispatched from that facility using UPS, USPS, and FedEx, and every shipment generates a tracking number that updates in real time. From Austin, Simpl ships to all 50 US states and to more than 200 countries, so you can serve domestic and international customers from one operation. Orders received before 12pm CT ship the same day. Because carrier selection is included in the flat per-order rate, there's no separate carrier markup added on top of your shipping.

Yes — returns management is one of Simpl Fulfillment's core services. Every client gets a branded returns portal, so your customers start returns under your own brand instead of a generic third-party page. When a return arrives at the warehouse, it's received, inspected, and restocked, so sellable inventory goes back into circulation. Returns run through the same operation that handles your outbound orders, which keeps handling consistent. Simpl backs 99.99% order accuracy and corrects any error at its own cost, including return shipping and re-fulfillment, so returns stay a managed part of your operation.

Simpl Fulfillment integrates natively with Shopify, Shopify Plus, BigCommerce, WooCommerce, and Squarespace, so orders from your store flow straight into fulfillment. It also connects to major marketplaces like Amazon, Walmart, eBay, Etsy, and TikTok Shop, so you can run store and marketplace orders through one operation. Inventory syncs in real time across connected channels, which keeps stock counts accurate and helps prevent overselling. If you run a custom storefront or need a non-standard connection, there's an open API for building your own. Most Simpl brands sell on Shopify, so Shopify and Shopify Plus setups are well-worn ground.

A 3PL (third-party logistics provider) handles fulfillment for you, while in-house fulfillment means you store inventory and ship orders yourself. With in-house, you manage warehouse space, packing supplies, staff, and carrier accounts directly — full control, but it ties up time and cash as you grow. A 3PL like Simpl Fulfillment takes on the warehousing, picking, packing, shipping, and returns, so you can add order volume without adding your own space or headcount. The trade-off is handing off day-to-day control in exchange for capacity and predictable per-order costs.

Fulfillment speed has two parts: how fast an order ships, and how long it spends in transit. At Simpl Fulfillment, orders placed before 12pm CT ship the same day; orders after the cutoff ship the next business day. Transit time after that depends on the carrier and destination, since delivery runs through UPS, USPS, or FedEx. New inventory you send in is typically received and put away within 1 to 3 days, so it's ready to ship. Same-day dispatch is the part a 3PL controls; final delivery follows standard carrier timelines to the customer.

Yes, we maintain 99.99% order accuracy through barcode scanning, quality control checks, and process verification. In the rare case of an error, we cover all costs to correct it including return shipping and re-fulfillment - no questions asked.

Every client receives a dedicated account manager who learns your business, understands your requirements, and serves as your primary point of contact. No ticket systems, no rotating support staff - just one person who knows your business and is available Monday-Friday 9 AM to 5 PM CST.

Orders received by 12 PM CST ship the same day. Orders received after 12 PM ship the next business day. During peak seasons (Black Friday, holiday rushes), we maintain this standard through expanded staffing and extended hours - no slowdowns when you need us most.

Four fees make up most fulfillment pricing: receiving (checking in inventory), storage (holding it), pick and pack (assembling each order), and shipping (carrier postage). Many 3PLs bill these separately; Simpl folds them into one flat per-order rate.

The entire platform is included at no extra cost - inventory management system, returns portal, automation tools, real-time order tracking, and detailed reporting. Everything you need to run efficient operations is built into our service with no hidden software fees.

FBA fulfills your Amazon orders through Amazon's warehouses. Ecommerce fulfillment through a 3PL covers every channel you sell on: your Shopify store, other marketplaces, and wholesale, all from one inventory pool. Simpl handles both, including Amazon FBA prep.

No setup fees, no onboarding charges, and no receiving fees - period. While most 3PLs charge $500-2,000 in setup fees plus $0.25-0.50 per item for receiving, we believe these should be included in our service. You only pay for actual fulfillment and storage, with complete transparency from day one.

With dropshipping, you never hold inventory; a supplier ships each order directly and you don't control packaging or speed. With ecommerce fulfillment, you own your inventory, store it at a 3PL, and control how orders are picked, packed, and shipped.

The entire platform is included at no extra cost - inventory management system, returns portal, automation tools, real-time order tracking, and detailed reporting. Everything you need to run efficient operations is built into our service with no hidden software fees.

Speed depends on the cutoff. At Simpl, orders placed before 12pm CT ship the same day via UPS, USPS, or FedEx, with live tracking on every shipment. Orders after the cutoff ship the next business day.

We provide free standard packaging including right-sized corrugate boxes and recycled mailers, plus kraft tape for sustainability. Our smart packaging system reduces waste and shipping costs. Need custom packaging? We can accommodate that as well and only charge standard storage fees for your custom materials - no markup or handling fees like most 3PLs.

Weigh five things: shipping speed and carrier options, order accuracy and how errors are handled, pricing transparency, the platforms and marketplaces they integrate with, and whether you get a real person to reach when something needs fixing.

No, we provide complimentary good-faith receiving for all inventory shipments. This includes inspection, scanning, and putaway into our warehouse management system at no charge. Unlike most 3PLs that charge $0.25-0.50 per item plus appointment fees, we believe receiving should be included as part of our service.

Our flat-rate fee includes picking, packing, standard packaging materials (boxes, mailers, padding), shipping costs, and order processing - all bundled into one simple price based on package weight. No setup fees, no onboarding charges, no receiving fees, no per-item picking charges, no packing fees, no surprise "handling" costs. You pay one flat rate per order, period. This typically saves 20-40% compared to 3PLs with complex itemized pricing plus separate shipping charges.

Ecommerce fulfillment services are the behind-the-scenes work a third-party logistics provider handles to move your orders from warehouse to doorstep. That means receiving and storing your inventory, picking and packing each order, and shipping it to the customer. Most providers also handle kitting and bundling, custom packaging, and returns management. You hand off the warehouse work and stay focused on selling.

Simpl ships every order via UPS, USPS, or FedEx — the three major US carriers. Carrier selection is included in the flat per-order rate, with no carrier markup or surcharge. Simpl does not use regional consolidators or crowdsourced delivery networks.

Ecommerce fulfillment is the process of storing a brand's inventory and then picking, packing, and shipping orders to customers after they buy online. A fulfillment provider receives your products into a warehouse, holds them in stock, and when an order comes in from your store, picks the right items, packs them into a box or mailer, and hands them to a carrier for delivery. It covers the full path from your shelf to the customer's door, and it usually includes handling returns when a customer sends something back.

We can have you up and running in 5-7 days, not weeks. Our streamlined onboarding adapts to your timeline - whether you need to move quickly or prefer a gradual transition. We handle inventory receiving, system integration, and testing to ensure everything works perfectly before going live.

Consolidators and crowdsourced networks add a layer between the warehouse and your customer, so the delivery and tracking experience can change by market. Simpl keeps every shipment on a major carrier — UPS, USPS, or FedEx — so your customers always get the carrier and tracking they recognize. Predictable delivery, no extra carrier fee in your flat rate.

If you're spending more than a few hours daily on fulfillment, or if packing orders is keeping you from growing your business, it's time to consider outsourcing. The right 3PL partner will save you time and often reduce shipping costs while improving delivery speeds for your customers.

Every Simpl shipment generates a UPS, USPS, or FedEx tracking number that updates in real time. Your customers follow their order through a carrier they already know, with that carrier's own support behind it. There's no handoff to a regional or crowdsourced network mid-route.

Absolutely. We fulfill everything from individual retail orders to full pallet shipments, including EDI compliance, custom labeling, and freight shipping. Our flexible system handles both your direct-to-consumer and wholesale fulfillment needs under one roof with the same dedicated account manager.

Yes! From subscription boxes to promotional bundles, we handle all types of kitting and light assembly. Our team can build custom kits as orders come in or pre-assemble items for faster shipping. We also offer product bundling, promotional inserts, and gift wrapping services.

We make returns simple with our automated returns portal that lets customers generate return labels instantly. You choose to use our discounted shipping rates or your own carriers. We process returns within 1-2 business days and charge only a flat processing fee per return. Custom return rules and donation programs are available.

Every client receives dedicated account management and enterprise-level service regardless of size - that's why we have a $750 monthly minimum. This is typically reached with just ~100 orders per month, much lower than industry standards. If your monthly fees don't reach $750, you only pay the difference. This ensures growing brands get the same premium service as our largest clients.

Yes! We handle everything under one roof - Amazon FBA prep, direct-to-consumer fulfillment, kitting services, custom assembly, and specialized prep requirements. Our flexible approach means you can consolidate all fulfillment needs with one partner instead of managing multiple vendors.

The entire platform is included at no extra cost. This includes our inventory management system, returns portal, automation tools, and real-time order tracking - everything you need to run your operations efficiently.

Yes! Our new system can print custom gift messages unique to each order, giving you complete control over the unboxing experience. We also offer handwritten notes - just ask your account manager for details.

Yes - we provide worldwide shipping through established carrier networks. We'll work with you to find the most reliable and cost-effective international shipping solutions for your business.

Ecommerce order fulfillment runs as a repeatable cycle: receive, store, pick, pack, and ship. Your inventory arrives at the warehouse and gets logged into stock. When a shopper checks out, the order flows automatically from your store into the warehouse system, where staff pick the items, pack them, and ship them out with a carrier. At Simpl Fulfillment, orders received before 12pm CT ship the same day, and inventory syncs in real time so your store's stock counts stay accurate. Every shipment generates a tracking number so you and your customer can follow it.

It runs in five steps. Your inventory arrives and gets received into the warehouse. It's stored by product. When an order comes in, the team picks and packs it. The order ships to your customer. Returns come back through your portal to be inspected and restocked.

Look for fast and reliable shipping, accurate order picking, transparent pricing, and direct support from a real person. Hidden fees and slow response times are the most common complaints brands have about 3PLs, so ask how pricing works and who you talk to when something goes wrong. Simpl charges flat-rate pricing starting at $7/order, ships same-day before the 12pm CT cutoff, hits 99.99% order accuracy with errors corrected at our cost, and gives every client a dedicated account manager reachable by email.

Compare fulfillment companies on warehouse location, pricing transparency, platform integrations, and what happens when an order goes wrong. Simpl Fulfillment ships from Austin, TX at flat-rate pricing that starts at $7/order, and it ships at 99.99% order accuracy. When Simpl makes a picking or packing mistake, it corrects the order at its own cost and covers return shipping and re-fulfillment, so the error doesn't land on your P&L.

Ecommerce fulfillment is usually priced per order, with storage billed separately. At Simpl Fulfillment, pricing starts at $7/order, which covers picking, packing, postage, and packaging for a standard order. Storage is billed by the space you actually use: small bin, large bin, shelf, or pallet. There's a $750/month account minimum, billed pay-the-difference: if a month's orders bill under $750, you're charged only the gap, not a flat fee on top. Pricing is flat-rate with no hidden fees, so you can forecast fulfillment costs against your real order volume.

In-house fulfillment means you store inventory and pack and ship orders yourself, while a third-party fulfillment company handles all of that from its own warehouse. Doing it in-house gives you direct control but ties up your time, space, and labor as you grow. A 3PL like Simpl takes over the warehousing and shipping so you can focus on product and marketing, with pricing that starts at $7/order.

With Simpl, orders received before 12pm CT ship the same day, and transit time after that depends on the carrier and the customer's location. Getting orders out the door same-day is one of the biggest levers for customer satisfaction. That is why same-day shipping is the default at Simpl, not a paid upgrade.