DTC Fulfillment That Ships the Same Day
We pick, pack, and ship your D2C orders same-day, starting at $7/order — picks, postage, and packaging included. Built for brands doing 50 orders a month and brands doing 5,000.
How DTC fulfillment works
Direct-to-consumer (DTC) fulfillment is the process of shipping orders from a warehouse straight to the person who bought them. No retailer, no distributor, no middle step. The order goes from your store to a shelf to a box to your customer’s door.
DTC and wholesale run on different math. Wholesale is fewer, bigger shipments to a handful of accounts, on their terms and their timelines. DTC is a high volume of small parcels, one to a customer, going out every day, each one expected to ship fast and arrive right. The economics reward different things: wholesale rewards volume per order, DTC rewards speed, accuracy, and a shipping cost you can keep flat.
Then there’s the build-vs-buy question. Early on, you can pack orders yourself from a spare room. It works until it doesn’t. Storage runs out, peak seasons swamp you, carrier rates stay high because you don’t ship enough volume to negotiate, and the hours you spend packing are hours you’re not spending on product or marketing. The trigger isn’t a specific order count — it’s the hours: once packing and shipping is eating more of your week than product, marketing, or growth, it’s time to hand it off, whether that’s at 50 orders a month or 5,000.
That’s where a 3PL comes in. A third-party logistics partner like Simpl runs the warehouse side so you don’t have to: receiving inventory, storing it, picking and packing each order, and getting it out the door. You keep the parts that build your brand — the storefront, the customer relationship, the unboxing, and the order data. We keep the box moving. Simpl runs this for brands shipping 50 orders a month and brands shipping 5,000, starting at $7/order with picks, postage, and packaging included.
How it works
- Receive. You send inventory to our warehouse; we count it in and log it to your account.
- Store. Your products sit in organized, tracked locations, with counts synced to your store.
- Pick & pack. When an order comes in, we pull the right items and pack them for safe transit.
- Ship.The order goes out with UPS, USPS, or FedEx — same day if it’s in by 12pm CT.
What you get
You send us your inventory. We store it, and every order that comes in before 12pm CT ships the same day. Orders after the cutoff ship the next business day.
You don’t manage a warehouse, hire pickers, or negotiate carrier rates. You watch orders go out and inventory stay in sync.
- Same-day pick, pack, and ship on orders in by 12pm CT
- Flat-rate pricing that includes picks, postage, and packaging
- Real-time inventory synced to your store
- A branded returns portal for your customers
- A named account manager who knows your account
Pricing
Starts at $7/order.
That covers three picks, postage, and packaging — not a base rate you add fees onto later. Bigger orders with more items cost a little more; the price per order holds whether you ship 50 a month or 5,000.
There’s a $750/month account minimum, billed pay-the-difference: if a month of order billing lands under $750, you’re charged only the gap. No onboarding fee.
Works with your store
Simpl connects to the tools you already run on. Shopify and Shopify Plus orders flow in automatically, no manual exports, and inventory counts update in real time, so what your store shows is what’s on the shelf. Shipping carriers are UPS, USPS, and FedEx.
Selling on Amazon too? We handle FBA prep and merchant-fulfilled orders alongside your DTC store — see our Amazon fulfillment services.
Stores
Shopify, Shopify Plus, BigCommerce, WooCommerce, Squarespace
Marketplaces
Amazon, Walmart, eBay, Etsy, TikTok Shop
Custom
Open API for anything else you’ve built
Returns
Every plan includes a branded returns portal. Your customer starts the return under your brand, not ours. We receive the item, inspect it, and put it back into your available inventory. You see the whole thing.
Orders go out right
Simpl ships at 99.99% order accuracy. When we do get one wrong, we fix it at our cost — return shipping and re-fulfillment, not your bill.
A real person on your account
Every Simpl client gets a dedicated account manager — a real person you reach by email, with same-day answers during business hours. Not a ticket queue. Someone who knows your account by name.
Who Simpl is for
Simpl fits D2C brands shipping 50 to 5,000+ orders a month. If you’re leaving your garage, moving off a 3PL that buried you in fees, or scaling past what you can pack by hand, this is the range we run every day. Comparing your options? See how small business 3PLs stack up.
More than half the brands we onboard are outsourcing fulfillment for the first time. You don’t need to speak warehouse to work with us. We’ll walk you through it. Running a smaller fashion or lifestyle brand? See our boutique 3PL page. Also shipping wholesale? See our B2B fulfillment services.
How it compares
A lot of DTC brands land on the big enterprise 3PLs first and bounce off the pricing. Simpl is built for growing brands, not enterprise accounts.
| Factor | Enterprise 3PLs | Simpl |
|---|---|---|
| Pricing | A layered fee stack that's hard to read | Flat $7/order with picks, postage, and packaging in it |
| Ship speed | Varies by facility and plan | Same day on orders in by 12pm CT |
| Onboarding | Weeks, often with a setup fee | Live in 5-7 days, no onboarding fee |
| Scope | Often a single-feature tool you bolt on | Full-service: fulfillment, FBA prep, kitting, subscription, B2B, returns |
| Support | Ticket queue | A named account manager who knows your account |
- Flat-rate, not a fee stack.One price per order with picks, postage, and packaging in it, instead of a quote you can’t read.
- Same-day, on a clock you can plan around. In by 12pm CT, out the same day.
- Onboarding in days.Live in 5–7 days, no onboarding fee.
We’re a full-service D2C 3PL — order fulfillment, FBA prep, kitting, subscription boxes, B2B wholesale, returns, and crowdfunding — not a single-feature tool you bolt onto another provider. See our full ecommerce fulfillment services.
DTC fulfillment FAQs
- How fast do orders ship?
- Orders received before 12pm CT ship the same business day. Orders after the cutoff ship the next business day.
- How much does DTC fulfillment cost?
- Pricing starts at $7/order, which includes three picks, postage, and packaging. There is a $750/month account minimum, billed pay-the-difference. No onboarding fee.
- What size brand is this for?
- Brands shipping 50 to 5,000+ orders a month. The price per order is the same at either end.
- What does DTC fulfillment connect to?
- Shopify, Shopify Plus, BigCommerce, WooCommerce, and Squarespace stores; Amazon, Walmart, eBay, Etsy, and TikTok Shop; and an open API for custom setups.
- How long does onboarding take?
- Most brands are live in 5-7 days. Receiving your first inventory into the warehouse takes 1-3 days.
- What is direct-to-consumer fulfillment?
- Direct-to-consumer (DTC) fulfillment is how a brand gets an online order to the customer who placed it — storing the product, picking and packing each order, and shipping it from a warehouse straight to the buyer’s door, with no retailer or distributor in the middle. Most brands hand this work to a third-party logistics partner (3PL) once packing orders themselves starts eating the hours they’d rather spend on product and growth. The brand keeps the store, the customer relationship, and the data; the 3PL runs the warehouse and gets the box out.
- How is DTC fulfillment different from B2B or wholesale fulfillment?
- DTC ships a high volume of single orders straight to individual customers, one box at a time, every day. B2B and wholesale fulfillment ships fewer, larger orders to retailers or distributors — often full cases or pallets, on the buyer’s schedule, with routing rules and compliance labels. DTC rewards speed and per-order accuracy; wholesale rewards moving volume cleanly. Plenty of brands do both, which means their 3PL has to handle a single unit to a customer and a pallet to a retailer from the same inventory. Simpl runs DTC and B2B wholesale fulfillment side by side.
- What are the benefits of DTC fulfillment?
- Selling direct keeps the margin a retailer would take, gives you a direct relationship with the customer, and hands you the order data to learn from every sale. Outsourcing the fulfillment side of it adds a few more: faster shipping than most brands can run alone, better carrier rates than you’d get shipping low volume yourself, and your own time back to spend on product and marketing instead of packing boxes. You get the upside of going direct without building a warehouse to support it.
- What should I look for in a DTC fulfillment partner?
- Look for pricing you can actually read — a clear per-order rate, disclosed alongside any monthly minimum, with no stack of surprise fees on top. Check the ship speed and the cutoff time, so you know when an order has to be in to go out that day. Confirm it connects to your store and that inventory counts sync in real time. Ask about returns, order accuracy, and who you talk to when something goes wrong — a named contact beats a ticket queue. Simpl runs flat pricing starting at $7/order (with a $750/month account minimum), same-day shipping on orders in by noon CT, a branded returns portal, and a named account manager on every account.
- Can I sell DTC and wholesale at the same time?
- Yes. A lot of brands sell direct on their own store and wholesale to retailers at the same time, out of the same inventory. The fulfillment side just has to handle both: single parcels to customers and larger, palletized orders to retail accounts, each with its own packing and labeling rules. Simpl runs DTC and B2B wholesale fulfillment together, so one inventory pool feeds both channels.
- What is the difference between DTC and dropshipping?
- In DTC fulfillment, the brand owns the inventory. You buy or make your product, send it to a warehouse (or a 3PL), and orders ship from stock you control. In dropshipping, the brand never holds inventory — a supplier ships each order on the brand’s behalf, and the brand mostly handles the storefront and marketing. DTC gives you control over stock, packing, ship speed, and the unboxing; dropshipping trades that control for not carrying inventory. Simpl is a DTC 3PL: you own the product, we store it and ship it.
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