Crowdfunding Fulfillment for Kickstarter and Indiegogo
Simpl Fulfillment picks, packs, and ships Kickstarter and Indiegogo rewards from Austin, Texas, and works with BackerKit and Pledgebox for pledge management. Starting at $7 per order, with same-day shipping on in-stock pledges.
Estimate your crowdfunding fulfillment cost
Pick-and-pack fulfillment starts at $7/order. Adjust the inputs below for a quick estimate, then grab a custom quote that includes your shipping rates.
Estimates reflect fulfillment only. Actual shipping rates vary by weight, destination, and carrier.
What is crowdfunding fulfillment?
Crowdfunding fulfillment is the storage, packing, and shipping of backer rewards after a Kickstarter, Indiegogo, or Gamefound campaign closes. Once your production run arrives, a 3PL receives it, sorts it by pledge tier, and ships each reward to the right backer with tracking.
Campaigns need a fulfillment partner because the work spikes all at once. You go from zero orders to thousands overnight, across pledge levels, add-ons, and variants that a standard store setup was never built to sort. Simpl handles the whole run, from your first inbound freight to the last backer's doorstep, starting at $7/order.
How crowdfunding fulfillment works
- Import your backer data. Export your backer list from your pledge manager, whether that's BackerKit, CrowdOx, or PledgeBox, and send it to us as a CSV. We load every order, tier, and add-on so nothing gets missed.
- Receive your inbound freight. Your manufacturer ships the production run to our warehouse. We receive it, count it against your manifest, and flag any shortages or damage before a single reward goes out.
- Sort by pledge tier. We organize inventory by pledge level, variant, and add-on, so a $45 backer and a $250 backer each get exactly what they pledged for, with no manual cross-referencing on your end.
- Pick, pack, and ship. We pick each backer's reward, pack it, and ship via UPS, USPS, or FedEx. In-stock pledges received before 12pm CT ship the same day. Every shipment gets a tracking number that updates in real time.
- Handle returns and what comes next. We manage replacements and returns as they come in. When your campaign winds down, your leftover inventory rolls straight into ongoing e-commerce fulfillment, so the same warehouse keeps shipping your day-to-day orders without a re-onboard.
What it costs
Crowdfunding fulfillment starts at $7/order, which covers the pick, packaging, and postage. There's a $750/month minimum, billed pay-the-difference, so you're only charged the gap if a month comes in under it. Carrier selection is included in the per-order rate, with no markup.
Crowdfunding fulfillment, campaign-phase by phase
A funded campaign is not the same job as a Shopify store. Pledges land in a wave, backers expect the timeline you promised, and the work changes at every stage. Here is how we fit into each one.
Pre-launch (3–6 months out)
Start talking to a fulfillment partner before you hit “launch,” not after the money clears. We help you plan inventory counts, receive samples, and dial in packaging so the unboxing matches what you showed in the campaign video. Getting the box right now is cheaper than reworking it across a thousand pledges later.
Mid-campaign
Production often starts while your campaign is still live. We can receive inbound inventory and store it while pledges keep building, so your stock is racked and counted the day the campaign closes instead of weeks after. Storage is billed by bin, shelf, or pallet, so you only pay for the space you use.
Post-funding (survey-to-ship window)
This is the stretch where most campaigns slip. Once your survey export is ready, we import backer data, kit each reward tier, and ship. Every order ships at 99.99% accuracy, and any error we make, we fix at our cost.
Ongoing post-campaign D2C
Your campaign is a launch, not the end of the work. When the pledges are out the door, the same inventory and the same warehouse roll straight into your direct-to-consumer orders. You do not re-onboard or move stock. Backers who reorder and new customers who find you after the press all ship from the shelves your pledges came off of. This is our core ecommerce order fulfillment service, and crowdfunding creators land in it every month.
Backer-reward kitting and multi-SKU pledge bundles
Most campaigns sell tiers, not single items. A pledge might be one enamel pin or a boxed set with a book, two add-ons, and a thank-you card. Each of those is a kit, and kits have to be built before they ship.
We assemble multi-SKU pledge bundles as part of our kitting and assembly service. You tell us what goes in each tier, we build the kits, and they ship as one order per backer. Add-ons bought in the pledge manager get mapped to the right tier so backers get exactly what they paid for.
Pricing stays readable. Our flat-rate per order pricing starts at $7/order and includes three picks plus postage and packaging.
Discover why hundreds of companies choose Simpl.
99.99% Order Accuracy
Transparent Pricing & Billing
Best-In-Class Customer Success
Simple Software & Integrations
Warehouse​ Automation & Tools
Choosing the right fulfillment partner or 3PL is an incredibly important decision for any eCommerce brand and we don't take that lightly! Our team will work with you to see if we are the right fit and how we can help you continue to scale your brand.
Some of our features
With our complex software and incredible warehouse team, you won't have to worry whether your orders are shipping out. Our clients love how automated everything is and how orders ship out the same day. You have a lot to worry about and take care of while growing your eCommerce brand, and we want to help! Get ready to sit back and watch your orders ship out day after day.
We're incredibly hands-on with all of our clients and realize that you may need a bit more attention. We will work with you to solve every issue; we love problem-solving. Your dedicated account manager is ready to help you along the way as your brand continues to grow.
Complex software that will help you simplify your supply chain and manage everything your entire operations. You can add in your whole team to manage the entire operation. Our software is web-based and can be accessed from anywhere, so you're always in control. You have the same visibility and access that we do as we pride ourselves on transparency.
We intergrate with all the major platforms/marketplaces. (Shopify, BigCommerce, Magento, Amazon FBA, eBay, Etsy, Walmart, etc.)
We also work with various shopping carts and have our own API to directly integrate.
Our clients love how much they can save on postage through our highly discounted negotiated rates with our carriers. We have tons of options for you to pick from, and we've done the hard work for you, so you get to benefit. A lot of our clients end up saving money overall thanks to our incredible postage rates.
Know what’s actually in stock. You can track inventory quantities across your channels and warehouses from one location. Use views to quickly see what products are available, running low, or awaiting to be replenished.
Our software allows you to give your customers the option to do their own returns/exchanges based on your rules and parameters. You can also have your team process them; either way, you'll no longer have to handle them.
White glove customer service from a knowledgable account manager who works in the same facility your orders are shipped from.
We offer fast inventory processing in 48 hours or less once your products arrive at our warehouse. This way, there's no downtime in selling.
If we make a mistake on an order that we fulfill, we'll cover the cost to make it right. We're that confident. Mispicks will quickly become a thing of the past.
Frequently Asked Questions
Regular e-commerce is a steady stream of orders. Crowdfunding is one big spike: thousands of backers at once, across pledge tiers, add-ons, and variants that all ship in a tight window. It's a one-time event with more sorting up front, and it usually transitions into ongoing e-commerce once the campaign is fulfilled. Simpl runs both, so the handoff from campaign to day-to-day shipping happens in the same warehouse.
Pricing starts at $7/order, which includes the pick, packaging, and postage. There's a $750/month minimum billed pay-the-difference, so you're only charged the gap if a month's billing comes in under $750. Carrier cost is included in the per-order rate, so there's no separate shipping markup.
Export your backer list from your pledge manager. BackerKit, CrowdOx, and PledgeBox all export a CSV. Send us that file and we load every backer, pledge tier, and add-on so each reward maps to the right person. If your data lives somewhere else, send us what you have and we'll work from it.
Crowdfunding fulfillment is the storage, picking, packing, and shipping of rewards to backers after a Kickstarter, Indiegogo, or similar campaign ends. Once your campaign closes and the funds clear, a fulfillment partner takes in your inventory, matches it to your backer list, and ships every reward. Simpl runs crowdfunding fulfillment as a dedicated service, so you hand off the logistics instead of packing hundreds or thousands of backer orders yourself.
After your campaign ends, you export your backer list and send your inventory to the fulfillment center. Simpl receives and checks in that inventory within 1 to 3 days, then picks, packs, and ships each backer order. Orders that arrive before 12pm CT ship the same day, and every backer gets a shipment with tracking. You follow the whole run from your dashboard.
After your campaign funds, you collect backer details and shipping addresses, send your finished products to the fulfillment warehouse, and the provider picks, packs, and ships each reward. Because backers order during the campaign but receive rewards months later, the shipping volume arrives in one large wave. Simpl receives your inventory in 1 to 3 days and ships orders placed before 12pm CT the same day.
It depends on onboarding and receiving. New Simpl accounts onboard in 5 to 7 days. Once your product arrives, check-in takes 1 to 3 days, and orders then ship the same day when they land before 12pm CT. For a typical campaign, plan on about a week to get set up, a few days for your inventory to be received, then same-day shipping on backer orders from there.
Reach out before your campaign ends, ideally once you have a rough backer count and a production timeline. Setting up your account early means that the day your manufacturer's freight lands, we can start receiving and shipping instead of onboarding. Waiting until fulfillment is already due is the most common way campaigns fall behind.
Yes. A 3PL built for direct-to-consumer volume can ship crowdfunding backer orders at scale, which matters when a campaign drops hundreds or thousands of orders at once. Simpl handles crowdfunding fulfillment as a named service and ships at 99.99% order accuracy, correcting any error at its own cost, including return shipping and re-fulfillment. That covers backer shipments for a 50-order campaign and for brands running 5,000+ orders a month.
Look for kitting and assembly capability, worldwide shipping, experience importing backer lists from Kickstarter or Indiegogo, and clear receiving-and-kitting pricing. A campaign lands as one big batch, so the provider has to handle a large receiving event and assemble reward tiers accurately. Simpl Fulfillment offers Kitting and Assembly alongside crowdfunding fulfillment and ships to 200+ countries from its Austin warehouse.
Yes. Simpl ships to backers in 200+ countries via UPS, USPS, and FedEx, and every international shipment gets a tracking number. Your US backers and your overseas backers run through the same process: you send one backer file, and we route each reward to the right address.
Simpl's crowdfunding fulfillment starts at $7/order with flat-rate pricing. That rate covers picking, packing, postage, and packaging, with no hidden fees. Orders ship the same day when they arrive before 12pm CT, and Simpl covers the cost of any fulfillment error, including return shipping and re-fulfillment, behind its 99.99% order accuracy.
The biggest challenges are the all-at-once order surge, international shipping costs, and collecting accurate backer addresses months after the campaign. Many first-time creators underestimate shipping and packaging, which eats into funds already allocated to production. A fulfillment partner like Simpl handles the volume spike and international shipping so delivery does not stall your campaign.
Yes, a good crowdfunding fulfillment partner can carry you straight into ongoing direct-to-consumer sales once the campaign wraps. The same inventory, warehouse, and integrations that shipped your rewards can fulfill orders from your Shopify store or marketplace listings. Simpl supports both, so you keep one partner as you move from campaign delivery to everyday DTC fulfillment starting at $7/order.
Kickstarter, Indiegogo, BackerKit, Pledgebox — how Simpl plugs in
Your backer data lives in whatever platform ran your campaign. We pull it in, match it to inventory, and ship. We run enterprise-grade warehouse software, with an open API for anything that needs a direct connection, plus native integrations with Shopify, Shopify Plus, BigCommerce, WooCommerce, Squarespace, Amazon, Walmart, eBay, Etsy, and TikTok Shop for the store you run after the campaign.
If you also move into retail after your campaign, we run the wholesale side too. See B2B fulfillment.
Where Simpl ships campaign rewards
We ship backer rewards to all 50 states and to 200+ countries, so you can promise international backers a real delivery and mean it. In-stock pledges ship same-day, every order goes out at 99.99% accuracy, and anything we get wrong we correct at our own cost.
