Crowdfunding Campaign Order Fulfillment
Pick, pack, and ship Kickstarter and Indiegogo rewards from our Austin warehouse. Starting at $7/order, with same-day shipping on in-stock pledges.
Crowdfunding fulfillment, campaign-phase by phase
A funded campaign is not the same job as a Shopify store. Pledges land in a wave, backers expect the timeline you promised, and the work changes at every stage. Here is how we fit into each one.
Pre-launch (3–6 months out)
Start talking to a fulfillment partner before you hit "launch," not after the money clears. We help you plan inventory counts, receive samples, and dial in packaging so the unboxing matches what you showed in the campaign video. Getting the box right now is cheaper than reworking it across a thousand pledges later. [FACT-PENDING @barrett: does Simpl accept inventory before a campaign closes (storage-only / pre-funding mode), and is there a minimum?]
Mid-campaign
Production often starts while your campaign is still live. We can receive inbound inventory and store it while pledges keep building, so your stock is racked and counted the day the campaign closes instead of weeks after. Storage is billed by bin, shelf, or pallet, so you only pay for the space you use.
Post-funding (survey-to-ship window)
This is the stretch where most campaigns slip. Once your survey export is ready, we import backer data, kit each reward tier, and ship. [FACT-PENDING @barrett: earliest post-campaign ship cadence — "we start shipping pledges within X days of receiving the survey export" (what is X?)] [FACT-PENDING @barrett: does Simpl support wave-release / batched shipping, and if so at what cadence?] Every order ships at 99.99% accuracy, and any error we make, we fix at our cost.
Ongoing post-campaign D2C
Your campaign is a launch, not the end of the work. When the pledges are out the door, the same inventory and the same warehouse roll straight into your direct-to-consumer orders. You do not re-onboard or move stock. Backers who reorder and new customers who find you after the press all ship from the shelves your pledges came off of. This is our core ecommerce order fulfillment service, and crowdfunding creators land in it every month.
Backer-reward kitting and multi-SKU pledge bundles
Most campaigns sell tiers, not single items. A pledge might be one enamel pin or a boxed set with a book, two add-ons, and a thank-you card. Each of those is a kit, and kits have to be built before they ship.
We assemble multi-SKU pledge bundles as part of our kitting and assembly service. You tell us what goes in each tier, we build the kits, and they ship as one order per backer. Add-ons bought in the pledge manager get mapped to the right tier so backers get exactly what they paid for. [FACT-PENDING @barrett: minimum and maximum SKU count per kit?]
Pricing stays readable. Our flat-rate per order pricing starts at $7/order and includes three picks plus postage and packaging. [FACT-PENDING @barrett: is reward kitting included in the $7/order rate or billed separately? This affects pricing-page consistency.]
Discover why hundreds of companies choose Simpl.
99.99% Order Accuracy
Transparent Pricing & Billing
Best-In-Class Customer Success
Simple Software & Integrations
Warehouse Automation & Tools
Choosing the right fulfillment partner or 3PL is an incredibly important decision for any eCommerce brand and we don't take that lightly! Our team will work with you to see if we are the right fit and how we can help you continue to scale your brand.
Some of our features
With our complex software and incredible warehouse team, you won't have to worry whether your orders are shipping out. Our clients love how automated everything is and how orders ship out the same day. You have a lot to worry about and take care of while growing your eCommerce brand, and we want to help! Get ready to sit back and watch your orders ship out day after day.
We're incredibly hands-on with all of our clients and realize that you may need a bit more attention. We will work with you to solve every issue; we love problem-solving. Your dedicated account manager is ready to help you along the way as your brand continues to grow.
Complex software that will help you simplify your supply chain and manage everything your entire operations. You can add in your whole team to manage the entire operation. Our software is web-based and can be accessed from anywhere, so you're always in control. You have the same visibility and access that we do as we pride ourselves on transparency.
We intergrate with all the major platforms/marketplaces. (Shopify, BigCommerce, Magento, Amazon FBA, eBay, Etsy, Walmart, etc.)
We also work with various shopping carts and have our own API to directly integrate.
Our clients love how much they can save on postage through our highly discounted negotiated rates with our carriers. We have tons of options for you to pick from, and we've done the hard work for you, so you get to benefit. A lot of our clients end up saving money overall thanks to our incredible postage rates.
Know what’s actually in stock. You can track inventory quantities across your channels and warehouses from one location. Use views to quickly see what products are available, running low, or awaiting to be replenished.
Our software allows you to give your customers the option to do their own returns/exchanges based on your rules and parameters. You can also have your team process them; either way, you'll no longer have to handle them.
White glove customer service from a knowledgable account manager who works in the same facility your orders are shipped from.
We offer fast inventory processing in 48 hours or less once your products arrive at our warehouse. This way, there's no downtime in selling.
If we make a mistake on an order that we fulfill, we'll cover the cost to make it right. We're that confident. Mispicks will quickly become a thing of the past.
Frequently Asked Questions
Crowdfunding fulfillment is the storage, packing, and shipping of rewards to backers after a Kickstarter or Indiegogo campaign ends. It handles the surge of orders that hits all at once when a campaign funds, often shipping to backers in many countries. Simpl offers crowdfunding fulfillment and ships to over 200 countries, with pricing starting at $7/order.
After your campaign funds, you collect backer details and shipping addresses, send your finished products to the fulfillment warehouse, and the provider picks, packs, and ships each reward. Because backers order during the campaign but receive rewards months later, the shipping volume arrives in one large wave. Simpl receives your inventory in 1 to 3 days and ships orders placed before 12pm CT the same day.
Start planning fulfillment before your campaign launches, not after it funds. Knowing your packaging, shipping costs, and provider in advance lets you set realistic reward pricing and delivery dates, which are the two things backers hold you to. Talking to a fulfillment partner like Simpl early also helps you avoid underpricing international shipping, a common reason campaigns lose money on delivery.
You ship international rewards through a fulfillment provider that handles customs documentation and international carriers. International backers often make up a large share of crowdfunding campaigns, so accurate customs forms and realistic shipping quotes matter from the start. Simpl ships to over 200 countries, so you can fulfill backers worldwide from one place.
The biggest challenges are the all-at-once order surge, international shipping costs, and collecting accurate backer addresses months after the campaign. Many first-time creators underestimate shipping and packaging, which eats into funds already allocated to production. A fulfillment partner like Simpl handles the volume spike and international shipping so delivery does not stall your campaign.
Yes, a good crowdfunding fulfillment partner can carry you straight into ongoing direct-to-consumer sales once the campaign wraps. The same inventory, warehouse, and integrations that shipped your rewards can fulfill orders from your Shopify store or marketplace listings. Simpl supports both, so you keep one partner as you move from campaign delivery to everyday DTC fulfillment starting at $7/order.
Kickstarter, Indiegogo, BackerKit, Pledgebox — how Simpl plugs in
Your backer data lives in whatever platform ran your campaign. We pull it in, match it to inventory, and ship. We run on ShipHero, with an open API for anything that needs a direct connection, plus native integrations with Shopify, Shopify Plus, BigCommerce, WooCommerce, Squarespace, Amazon, Walmart, eBay, Etsy, and TikTok Shop for the store you run after the campaign.
For the campaign side, here is how we take in pledge data:
- Kickstarter — [FACT-PENDING @barrett: native Kickstarter integration vs. CSV/API import?]
- Indiegogo — [FACT-PENDING @barrett: native Indiegogo integration vs. CSV/API import?]
- BackerKit — [FACT-PENDING @barrett: BackerKit pledge-data import: native, CSV, or unsupported?]
- Pledgebox — [FACT-PENDING @barrett: Pledgebox import: native, CSV, or unsupported?]
- CrowdOx — [FACT-PENDING @barrett: CrowdOx import: native, CSV, or unsupported?]
- PledgeManager — [FACT-PENDING @barrett: PledgeManager import: native, CSV, or unsupported?]
- Gamefound — [FACT-PENDING @barrett: Gamefound import: native, CSV, or unsupported?]
If you also move into retail after your campaign, we run the wholesale side too. See B2B fulfillment.
Where Simpl ships campaign rewards
We ship backer rewards to all 50 states and to 200+ countries, so you can promise international backers a real delivery and mean it. In-stock pledges ship same-day, every order goes out at 99.99% accuracy, and anything we get wrong we correct at our own cost.
