We know how important it is to deliver a great experience to your customers. Thanks to our double-scan verification, sophisticated software, and fantastic warehouse team, we have one of the lowest pick error rates in the industry. If we do make a mistake, we'll work with you to fix it quickly.

We believe in total transparency, and that's especially true when it comes to billing. From our flat-rate per order pricing to our comprehensive billing software, you'll always know what you're being charged and what you will be charged for orders. If you ever have a question, you can rely on your account manager to work with you to figure it out.

From signing up to onboarding, you'll work directly with your account manager, who will assist throughout the process. We know how important getting everything set up correctly is, which is why we're here. Once you're shipping with Simpl, you can rely on your account manager and a best-in-class success team to answer questions in as quickly as 30 minutes.