Easy, Fast Fulfillment for Amazon FBM Sellers

98.8% of orders received by 12pm CT on a business day ship the same day. We measured that from September 21 to October 23, 2026, and our guarantees page explains how we count it. Accuracy runs at 99.99% and if we make an error, we cover the return shipping and re-fulfillment. Tracking pushes to Seller Central automatically so Amazon's system sees confirmation on time.

The cutoff is 12pm CT on business days at our Austin, TX warehouse. 98.8% of orders received by 12pm CT on a business day ship the same day, measured from September 21 to October 23, 2026, and the method and exclusions are on our guarantees page. Orders that arrive after 12pm CT fall outside that same-day window, and a consistent ship schedule keeps your late-shipment rate low and protects your seller metrics.

Yes, we maintain 99.99% order accuracy through barcode scanning, quality control checks, and process verification. In the rare case of an error, we cover all costs to correct it including return shipping and re-fulfillment - no questions asked.

Every client gets a dedicated account manager: a real person who knows you by name and works directly with you on day-to-day questions. You reach them by email, and replies come the same business day, often faster. Business hours are Monday to Friday, 9 AM to 5 PM CT.

Orders received before 12pm CT ship the same day, and orders received after the cutoff ship the next business day. That covers picking, packing and labeling up to carrier pickup; transit time after that depends on the carrier and destination. Amazon measures seller-fulfilled orders against the expected ship date, so set your handling time with that cutoff in mind. Ahead of Black Friday and the holiday rush, send inventory early and let your account manager know about planned promotions so stock is received before orders spike.

The entire platform is included at no extra cost - inventory management system, returns portal, automation tools, real-time order tracking, and detailed reporting. Everything you need to run efficient operations is built into our service with no hidden software fees.

No. Setup and onboarding are free, and you're live in 5–7 days. Receiving is free as well, apart from a charge for inbound shipments that don't meet our receiving requirements, as our terms of service spell out. Merchant-fulfilled Amazon orders are billed at the same flat per-order rate as orders from any other channel, so your bill is that rate, storage by the space you use, and returns, plus carrier surcharges when they apply. Standard ecommerce fulfillment accounts also have a $750 monthly minimum: if a month's order charges come in under $750, we bill the difference on top. For comparison, 55% of providers in The Fulfillment Advisor's 2026 survey charge a one-time setup fee, averaging $373.06, and connecting a shopping cart averages another $316.56.

Yes. Standard packaging is included in the flat per-order rate, so you don't need to send us boxes or mailers. Our stock is recycled mailers, recycled bubble and standard boxes, and we can source a specific eco material on request. If you want branded boxes, inserts or your own packing slip, raise it when you ask for a quote; we add client-supplied inserts and packing slips on request, subject to our approval.

Our flat per-order rate covers picking (up to three picks per order), packing, standard packaging materials such as boxes, mailers, and padding, and the postage to ship the order. It applies to each merchant-fulfilled order we pick, pack, and ship to your Amazon buyer. Amazon FBA prep is a separate service. The rate varies with package weight and shipping service. There are no setup or onboarding fees, and receiving is free, apart from a charge for inbound shipments that don't follow our receiving guidelines. Storage is billed separately by the space you use (small bin, large bin, shelf, or pallet), and carrier surcharges, such as peak-season, residential, or oversize fees, are billed per our terms when they apply. Every fee is disclosed, so there are no hidden fees.

Amazon FBM (Fulfilled by Merchant) means you sell on Amazon but ship from your own inventory: you store the stock (yourself or at a warehouse you choose), pack and ship each order, and handle customer service and returns. With FBA (Fulfillment by Amazon) you send inventory into Amazon's fulfillment network and Amazon does those jobs for you. FBM listings don't carry the Prime badge unless you qualify for Seller Fulfilled Prime. Sellers use FBM for products they'd rather fulfill their own way or that FBA won't accept, and many run FBA and FBM side by side, deciding product by product. Using a 3PL still counts as merchant-fulfilled; Simpl Fulfillment stores FBM inventory in its Austin, TX warehouse and ships Amazon orders from there.

We can have you up and running in 5-7 days, not weeks. Our streamlined onboarding adapts to your timeline - whether you need to move quickly or prefer a gradual transition. We handle inventory receiving, system integration, and testing to ensure everything works perfectly before going live.

If you're spending more than a few hours daily on fulfillment, or if packing orders is keeping you from growing your business, it's time to consider outsourcing. The right 3PL partner will save you time and often reduce shipping costs while improving delivery speeds for your customers.

Absolutely. We fulfill everything from individual retail orders to full pallet shipments, including EDI compliance, custom labeling, and freight shipping. Our flexible system handles both your direct-to-consumer and wholesale fulfillment needs under one roof with the same dedicated account manager.

Yes! From subscription boxes to promotional bundles, we handle all types of kitting and light assembly. Our team can build custom kits as orders come in or pre-assemble items for faster shipping. We also offer product bundling, promotional inserts, and gift wrapping services.

Returns are handled for every fulfillment client at any volume, and billed per return at the rate in your quote. When a return reaches our warehouse we match it to its order, inspect it by hand and grade it against rules you set: sellable as-is, sellable after rework, or not sellable. Sellable units are refolded, re-bagged and re-barcoded, then put back into available stock so they pick and ship like new inventory. Anything we mark damaged is photographed, and your dashboard shows each return's status, the customer's reason, the photos and how many units went back into stock. Unsellable items go back to you, or get disposed of, donated or liquidated, whichever you choose. Most returns are back in sellable stock within 5 business days of arriving, and brands with more volume can get turnaround as fast as 2 business days. The full process is on our returns processing page.

Yes. Most of our clients are founder-led brands with one to three people on the team, so a new or small Amazon seller is a normal fit here. Standard ecommerce fulfillment accounts pay a flat per-order rate starting at $7/order and have a $750 monthly minimum, billed pay-the-difference: if a month's order charges come in under $750, we bill the shortfall so order charges reach $750, and storage, returns and any carrier surcharges are billed on top. For merchant-fulfilled orders with light packages on standard shipping, that works out to roughly 90–100 orders a month; heavier, larger or faster shipments reach it with fewer orders, which matters if your listings promise expedited delivery. If you're shipping well under that, keeping fulfillment in-house for now is often the honest answer. FBA-prep-only accounts have a different minimum of 1,000 units a month. Whatever your volume, you get a dedicated account manager, a real person reachable by email. Full details are on our pricing page.

Yes! We handle everything under one roof - Amazon FBA prep, direct-to-consumer fulfillment, kitting services, custom assembly, and specialized prep requirements. Our flexible approach means you can consolidate all fulfillment needs with one partner instead of managing multiple vendors.

The entire platform is included at no extra cost. This includes our inventory management system, returns portal, automation tools, and real-time order tracking - everything you need to run your operations efficiently.

Yes! Our new system can print custom gift messages unique to each order, giving you complete control over the unboxing experience. We also offer handwritten notes - just ask your account manager for details.

Yes - we provide worldwide shipping through established carrier networks. We'll work with you to find the most reliable and cost-effective international shipping solutions for your business.

With Amazon FBM, your inventory sits in your own space or at a 3PL, and Amazon sends an order notification whenever someone buys. Simpl Fulfillment connects to your Amazon account, so those orders flow in automatically for picking and packing, and 98.8% of orders received by 12pm CT on a business day ship the same day, measured from September 21 to October 23, 2026. Simpl then uploads tracking to Amazon to keep your listing metrics healthy.

The main benefits are control and, for the right products, cost. FBM keeps your branded packaging and puts you (or your 3PL) in charge of the ship-by date and tracking, and you pay your warehouse's storage rate instead of FBA's monthly storage fee and the aged-inventory surcharge Amazon adds to stock held more than 181 days. Whether it's cheaper depends on the product: FBA's fulfillment fee is set by size tier and weight and its storage costs climb the longer stock sits, so FBA's side of the comparison gets more expensive as an item gets heavier, bulkier or slower to sell. Compare the two per product, with your warehouse's per-order quote next to the FBA fees for that item. FBA also brings Prime eligibility, which FBM only gets through Seller Fulfilled Prime. Running FBM through Simpl Fulfillment, you pick the packaging, 98.8% of orders received by 12pm CT on a business day ship the same day (measured September 21 to October 23, 2026; how we count it is on our guarantees page ), and pricing is flat-rate starting at $7/order.

Through a 3PL, Amazon FBM is priced per order rather than through Amazon's fee schedule, which usually beats FBA fees on non-Prime or oversized items. Simpl Fulfillment ships FBM at the same flat rate as everything else it handles: pricing starts at $7/order and includes three picks, postage, and packaging. You pay the same per-order rate whether the order comes from Amazon or your own store.