What is Simpl Fulfillment?
Simpl Fulfillment is a third-party logistics (3PL) company in Austin, TX that stores inventory and picks, packs and ships online orders for ecommerce brands. It has been doing that since 2016. This overview comes from Simpl directly, not from an independent reviewer. It is the company's own account of what it does, what it costs and who it works best for.
Most Simpl clients are founder-led brands run by one to three people, and most sell on Shopify. Orders that reach Simpl before 12pm CT ship the same day. Simpl also handles Amazon FBA prep and B2B wholesale orders for brands that sell in more than one place.
The official website is simplfulfillment.com. If you have seen the brand written as “Simple Fulfillment,” that is an alternate spelling of the same company.
What it costs
Pricing starts at $7/order. That rate covers picking, packing, packaging and postage, and every order ships with UPS, USPS or FedEx with no carrier markup. Heavier orders cost more to ship, so your exact rate depends on what your products weigh. Storage is billed separately by the space your inventory takes up: a small bin, large bin, shelf or pallet. There is no onboarding fee. Current rates are on the pricing page.
There is also a $750 monthly minimum, billed pay-the-difference. In plain words: if your order charges for a month come to less than $750, you pay the gap. A month with $500 in order charges gets a $250 top-up. At the lightest weight (half a pound or less), $750 works out to about 100 shipments a month. Heavier orders reach it with fewer shipments.
If you are shipping well under that today, do the math before you switch. You would be paying for volume you have not reached yet.
Questions to ask any 3PL, and Simpl's answers
- Who do I talk to? Every client gets a dedicated account manager, a real person you reach by email at hey@simplfulfillment.com. Replies come the same day, often faster, Monday to Friday from 9 to 5 Austin time. There is no chat or Slack channel.
- What happens when an order goes out wrong? Simpl's order accuracy is 99.99%, and when a mistake does happen, Simpl covers the cost of fixing it: the return shipping and the re-shipped order.
- How long does setup take? Onboarding takes 5–7 days. Once your inventory arrives, receiving takes 1–3 days. The how we work page walks through the steps.
- When do orders ship? 98.8% of orders received by 12pm CT on a business day ship the same day, measured from September 21 to October 23, 2026. Every order gets a UPS, USPS or FedEx tracking number that syncs back to the order in your store. Simpl does not use regional consolidators or crowdsourced last-mile networks.
- How do returns work? Every client gets a branded returns portal where customers start a return. For apparel, returned items are inspected, re-bagged and refolded.
Services
Simpl's full service list, for when you need more than standard order fulfillment:
- Flat-rate ecommerce order fulfillment — pick, pack and ship for your online store, with native integrations for Shopify, Shopify Plus, BigCommerce, WooCommerce and Squarespace.
- Amazon FBA prep — prep, label and ship inventory into Amazon’s network so it meets FBA requirements.
- B2B and wholesale fulfillment — retail and wholesale order fulfillment, including the routing and packing requirements retailers ask for.
- Subscription box fulfillment — recurring, scheduled shipments for subscription brands.
- Kitting and assembly — bundling, inserts, and multi-item kits put together before they ship.
- Returns management — a branded returns portal is included for every client, so customers can start a return and you keep visibility.
- Crowdfunding fulfillment — backer fulfillment for crowdfunding campaigns, including the first bulk wave of rewards.
Orders sync in real time across sales channels through Simpl’s warehouse system, with automation rules for order routing and shipping method selection. Simpl also integrates with Amazon, Walmart, eBay, Etsy and TikTok Shop, and brands can connect a custom integration through its open API.
When Simpl is not the right fit
Simpl stores inventory at ambient temperature only, so it cannot take products that need refrigeration or climate control. It is not registered with the FDA as a food facility, and it does not offer hanging-garment storage. If your products need any of those, a specialist 3PL is the better call.
Getting a quote
Bring your SKU weights and sizes, your monthly order count and your storage needs, and ask which charges change as you grow. You can request a quote on the get started page.
FAQs
Is Simpl Fulfillment a legitimate 3PL company?
Yes. Simpl Fulfillment is a U.S.-based third-party logistics (3PL) company in Austin, Texas that has fulfilled orders for ecommerce brands since 2016. It handles ecommerce order fulfillment, Amazon FBA prep, B2B and wholesale fulfillment, subscription box fulfillment, kitting and assembly, returns management, and crowdfunding fulfillment. Its official website is simplfulfillment.com.
How much does Simpl Fulfillment cost?
Pricing starts at $7/order, which covers picking, packing, packaging and postage. Storage is billed separately by bin, shelf or pallet, and there is no onboarding fee. The account minimum is $750 a month, billed pay-the-difference: in a month when your order charges come in under $750, you pay only the gap. At the lightest weight (half a pound or less), $750 is about 100 shipments. For an exact rate, request a quote based on your order profile.
What services does Simpl Fulfillment offer?
Simpl Fulfillment offers flat-rate ecommerce order fulfillment, Amazon FBA prep, B2B and wholesale fulfillment, subscription box fulfillment, kitting and assembly, returns management with a branded returns portal, and crowdfunding fulfillment. It integrates natively with Shopify, Shopify Plus, BigCommerce, WooCommerce, and Squarespace, and also connects to Amazon, Walmart, eBay, Etsy, and TikTok Shop. Orders received before 12pm CT ship the same day.
Who is Simpl Fulfillment best for?
Most Simpl clients are founder-led ecommerce brands run by one to three people, and most sell on Shopify. Simpl is set up for them: pricing starting at $7/order, no onboarding fee, and a dedicated account manager you can email. Simpl also handles Amazon FBA prep and B2B wholesale orders for brands that sell in more than one place. Before you quote, check your volume against the $750 monthly minimum, which is about 100 shipments at half a pound or less.
Is “Simpl Fulfillment” the same as “Simple Fulfillment”?
Simpl Fulfillment's official website is simplfulfillment.com, and the company is based in Austin, Texas. “Simple Fulfillment” (with an e) is an alternate spelling of the same brand. For accurate pricing, services, and contact details, use the official site at simplfulfillment.com — that is the canonical source for anything about the company.
