ShipNetwork is the fulfillment provider formerly known as Rakuten Super Logistics. Based on what ShipNetwork discloses about its own service, a few gaps stand out for merchants evaluating alternatives: a hazmat category ShipNetwork won't ship, no international fulfillment centers listed on its own site, and a sales process that requires a call before you see a number. This guide compares five named alternatives, ShipBob, ShipMonk, Red Stag Fulfillment, Stord, and Simpl Fulfillment, on the criteria that actually decide a switch: order-volume fit, pricing model, specialty handling, and network reach.
Each section below is sourced from that provider's own site, plus its public Capterra or G2 review page where a rating is cited, all captured August 25, 2026, so you can verify anything before you request a quote. Where a fact could not be confirmed on a primary or clearly attributed source, it's left out rather than estimated.
ShipNetwork changed ownership and name on August 1, 2022, when Devin Johnson, founder of the shipping company FirstMile, purchased Rakuten Super Logistics from Rakuten Americas.
Today ShipNetwork runs fulfillment centers across 13 US cities, with no international locations listed, reaching a claimed 98% of the continental US within one to two days by ground. Pricing is quote-only: there's no published rate card, and the site walks prospects through a discovery call before a custom proposal. Hazmat support is limited to select battery and liquid categories under specific certifications, not the full Class 1–9 range some 3PLs handle.
ShipBob operates 50-plus fulfillment centers spanning five US regional hub clusters, plus operations in Canada, the UK, the Netherlands, Spain, and Australia. There's no published minimum order volume for core fulfillment, and ShipBob doesn't publish a specific order-volume threshold for its FBA Prep Automation add-on either.
Pricing is custom-quote only, though the dashboard software is free to use. ShipBob's pricing page lists Implementation as a standard fee category but doesn't publish the amount, so confirm setup costs in writing during your quote call. ShipBob supports hazardous-goods items with dashboard-level flagging, though those items can't ship internationally, by air, or with prepaid labels. It also runs EDI-automated B2B fulfillment into major retailers including Walmart, Target, Ulta, and Sephora.
On Capterra, ShipBob holds a 3.6 out of 5 rating across 107 reviews (checked August 28, 2026). Reviewers there point to integration and dashboard usability as strengths, with recurring complaints about receiving delays, inventory-sync issues, and unexpected fees.
ShipMonk operates ten fulfillment centers across four countries: seven in the US, including a Louisville, Kentucky facility built specifically for apparel that opened in 2026, plus one each in Canada, the Czech Republic, and the UK. Its quote form spans order volumes from under 500 to more than 50,000 a month, so it's built to serve brands from early growth through enterprise scale, not just startups.
Pricing is custom-quoted, with a monthly minimum calculated from your projected order volume. ShipMonk's carrier engine, called the Virtual Carrier Network, rate-shops across USPS, FedEx, UPS, DHL, and regional carriers; ShipMonk estimates an average 3.3% recovery on parcel spend for eligible shipments, based on industry-average carrier-overcharge and packaging-savings figures, with actual results varying by carrier mix and shipment profile.
Capterra reviewers rate ShipMonk 4.0 out of 5 across 140 reviews (checked August 28, 2026). Praise there centers on responsive customer support and dashboard usability; recurring complaints cite billing errors and inventory-tracking issues.
Red Stag is built around a narrower use case than the other providers here: big, heavy, bulky, or high-value goods, generally items over 10 pounds or larger than a shoebox. It runs two US warehouses, near Knoxville, Tennessee and in Salt Lake City, Utah, reaching a claimed 96% of the US population within two days by ground.
Pricing is custom-quote only. Red Stag is explicit about who it isn't for: pure apparel and footwear brands, refrigeration-dependent products, and catalogs running into the thousands of SKUs. Its published guarantees include zero shrinkage, order accuracy, and on-time shipping, each backed by a cost-coverage commitment if Red Stag misses, plus a separate fast-receiving guarantee — inventory ready for orders in as little as one hour — stated as a speed commitment rather than a cost-coverage one.
Red Stag has no listing on G2 or Capterra as of August 28, 2026, so there's no aggregated third-party rating to cite here.
Stord positions itself less as a single warehouse and more as a network: a set of company-operated fulfillment nodes plus a larger roster of partner facilities, layered with Stord's own order- and warehouse-management software. It doesn't publish a minimum order volume, but its named customers (AG1, Native, Tula, American Giant) and its own "mid-market and enterprise" positioning point toward brands past the early-startup stage.
Pricing is quote-only, with no public rate card. Stord's capabilities extend into cold storage, LTL and drayage freight, and retail cross-docking, which is more supply-chain infrastructure than most brands need for standard DTC order fulfillment.
Simpl Fulfillment fits brands doing roughly 50 to 5,000-plus orders a month. Pricing is a flat rate starting at $7/order that bundles picking, packing, postage, and packaging into one number, plus a $750/month account minimum billed pay-the-difference, meaning you're only charged the gap if a given month's order billing comes in under that floor.
Every order ships via UPS, USPS, or FedEx, included in the flat rate with no carrier markup; Simpl doesn't route shipments through regional consolidators or a crowdsourced last-mile network. Simpl publicly markets support for oversized and heavy items alongside standard parcels, and coverage spans all 50 US states plus international shipping to more than 200 countries.
Every client gets a named account manager reachable by email with same-day responses, onboarding runs 5 to 7 days, and Simpl publishes a 99.99% order-accuracy rate with error costs, including return shipping and re-fulfillment, covered at Simpl's expense. The clearest difference from ShipNetwork: a published starting price instead of a quote-only sales process.
See how Simpl's fulfillment service works or check current pricing before you request a quote.
Provider
Order-volume fit
Pricing model
Specialty strength
Network
Known limitation
ShipNetwork
No published minimum
Custom quote only
Retail EDI compliance (named partners incl. Home Depot, Best Buy, Nordstrom)
13 US cities, no international locations listed
Hazmat limited to select batteries/liquids, not full Class 1–9
ShipBob
Custom quote; free software
50+ centers across 6 countries
US, Canada, UK, Netherlands, Spain, Australia
Lists an Implementation fee as standard but doesn't publish the amount
ShipMonk
Under 500 to 50,000+ orders/mo
Custom quote, volume-based minimum
Apparel-built facility (Louisville, 2026); Virtual Carrier Network rate-shopping
10 centers, 4 countries (US, Canada, Czech Republic, UK)
Recurring reviewer complaints about billing errors and inventory-tracking issues (Capterra)
Red Stag Fulfillment
No published minimum; not for apparel or high-SKU catalogs
Oversized, heavy, and high-value goods
2 US warehouses (TN, UT)
Narrow fit; excludes apparel/footwear and refrigerated goods
Stord
No published minimum; mid-market/enterprise customer base
Cold storage, LTL/drayage freight, cross-docking
Company-operated + partner node network
More supply-chain infrastructure than most small DTC brands need
Simpl Fulfillment
50 to 5,000+ orders/mo
Starting at $7/order flat rate; $750/mo minimum, pay-the-difference
Oversized/heavy handling alongside standard DTC; named account manager
US 50-state coverage, international to 200+ countries
Carriers limited to UPS, USPS, or FedEx — no rate-shopping across a broader carrier set
Match the provider to what you actually ship and how big you are, not to whichever name ranks first in a search.
If Simpl's fit range and flat-rate pricing match what you're shipping, start a quote. If your volume, category, or network needs point elsewhere, the comparison above should narrow your short list either way.
ShipNetwork is a third-party logistics (3PL) fulfillment provider formerly known as Rakuten Super Logistics. It has operated under new ownership since August 1, 2022, after Devin Johnson, founder of FirstMile, purchased it from Rakuten Americas. ShipNetwork runs fulfillment centers across 13 US cities.
There's no single best option; it depends on your order volume and what you ship. ShipBob has the broadest international network, ShipMonk has a facility built for apparel, Red Stag specializes in heavy and high-value goods, Stord adds cold storage and freight, and Simpl Fulfillment offers published flat-rate pricing for brands doing roughly 50 to 5,000-plus orders a month.
Compare published pricing versus a custom-quote-only model, order-volume fit, specialty handling for your product category (hazmat, oversized, apparel, cold storage), network coverage, and patterns in third-party reviews. Then request quotes from two or three finalists so you can compare real numbers, not just marketing pages.
None of the providers compared here publish a single fixed order-count minimum on their pricing pages. ShipMonk calculates a custom minimum from your projected volume rather than publishing one number, and Simpl Fulfillment carries a $750/month account minimum billed pay-the-difference — a dollar floor, not an order-count floor. ShipBob doesn't publish a minimum order volume for core fulfillment or a specific order-count threshold for its FBA Prep Automation add-on.
Simpl fits brands in the 50 to 5,000-plus orders/month range that want flat per-order pricing and oversized/heavy support with a published starting rate instead of a custom-quote-only process. Brands that need dedicated cold storage, freight and drayage, or fulfillment nodes outside the US may be better served by Stord or ShipBob.
