Amazon is one of the most loved brands, and shopping is a treat on this site with several amazing deals to choose from. However, sometimes we purchase the wrong item or something which doesn't suit our requirements; in that case, Amazon's return policy is in place.
Are you aware of Amazon's return policy? Here are the details to be kept in mind while returning the purchased items:
The first and foremost thing is that items purchased from Amazon can be returned within 30 days from the date of shipment. However, there are different policies associated with some items.
Return Policy of Amazon Warehouses for Different Products
Policy for Returning Open Box or Used Products
Open-box or used items bought from Amazon Warehouse can also be returned within 30 days starting from the date of shipment.
Policy for Returning Certified Refurbished Products
Certified Refurbished products have a more significant number of days to return, 90 days from the date of shipment.
Return Policy on Amazon Warehouse Deals for Sellers
As per FBA's Lost & Damaged Inventory Reimbursement Policies, it will only reimburse a seller for lost or damaged items under the control of Amazon.
FBA Lost and Damaged Inventory Reimbursement Policies
If the inventory is damaged or lost under the control of Amazon that is by Amazon's partnered carrier, fulfillment center, time of delivery, here are the steps out of which anyone action can be taken by Amazon depending upon the scenario:
- Pay replacement value for the lost or damaged inventory to the seller
- Replacement of product (s) with the same FNSKU
How is Replacement Value for Sellers Calculated?
Amazon analyzes various factors for determining a product's value which include:
- Sales history of the seller
- The average selling price of FBA
- Sales history of specific ASIN
If there is not enough information to decide the product's value, then the replacement value is evaluated based on the default replacement.
In case you are not satisfied with the replacement value, a request for re-evaluation can be made for which Amazon can ask for:
However, it needs to be considered that the products of more than 5000 dollars won't be considered. That's why it is recommended to buy third-party insurance for such costly items.
Learn More: Popular Amazon Inventory Management Tools You Can Use For eCommerce Business