Loox Product Reviews is a powerful Shopify app designed to help merchants collect and showcase stunning visual reviews from customers. This versatile tool leverages the power of social proof to build trust, drive sales, and turn more visitors into loyal customers.
Key features of Loox include:
- Automated collection of product reviews with photos and videos
- Customizable review widgets that seamlessly integrate with your store's design
- One-click referrals to reach new customers
- Social proof upsells displaying product reviews and ratings
- Seamless integration with Shopify and compatibility with all themes
- Fast-loading scripts, photos, and videos served through a CDN
- Easy setup with a no-code platform and 24/7 customer support
Whether you're a small boutique or a large e-commerce brand, Loox is designed for Shopify merchants looking to leverage customer reviews and social proof to increase sales and enhance their online presence.
Loox offers a range of pricing tiers to accommodate businesses of different sizes and needs:
- Beginner Plan - $9.99/month:
- 100 monthly review request emails
- Offer discounts for photo reviews
- 10+ customizable widgets
- Review importer
- Shopify app integration
- SEO features
- Up to 500 orders
- Scale Plan - $34.99/month:
- 300 orders included in base price, $35 per additional 300 orders
- Video reviews
- Google Shopping integration
- Meta Shops integration
- No Loox branding
- All Beginner plan features
- Unlimited Plan - $299.99/month:
- Unlimited review request emails
- Unlimited referrals
- Unlimited upsells
- All Scale plan features
An optional Loox Referrals feature can be added to any plan for an additional $5/month.
All plans are billed monthly, and Loox offers a 7-day free trial for new users to test the features before committing to a subscription.
For the most up-to-date pricing information and to explore which plan best suits your needs, visit the official Loox pricing page.
Loox Product Reviews has earned an impressive overall rating of 4.9 out of 5 stars, based on the analysis of 21,386 reviews. Users consistently praise the app for its ability to boost customer engagement and conversions through its photo and video review capabilities.
Positive user quote:
"We use this app to build trust. Our product is prone to much user error as it's a live product. Loox helps our customers get a better sense of how it is used in the home and the photos develop a sense of community within a small landing page."
Negative user quote:
"Hey, Arielle from the Loox team here. I'm truly sorry to hear your experience with Loox was not as you expected. I see that you've contacted us and that our reply was not received. No worries, I've personally reached out to you though the email you provided and am happy to resolve this as soon as possible."
Users particularly appreciate:
- The stunning visual social proof through customer reviews, photos, and videos
- The app's ability to build trust and boost conversion rates
- The automated review collection process that reduces manual effort
- Customizable review widgets that match the brand's aesthetic
- Enhanced marketing efforts through features like one-click referrals and social proof upsells
However, some users have reported concerns about:
- Potential for review widget overlapping with other content on the website if not set up properly
- Limited control over the order in which reviews are displayed across site widgets
- Constraints in typography and design options for some review widgets
For more detailed reviews and user experiences, you can check out the following sources:
Loox Product Reviews offers a variety of use cases to help e-commerce businesses boost their credibility and sales:
- Automated Review Collection
- Send customized email requests to customers post-purchase
- Incentivize customers to leave photo and video reviews with discounts
- Customizable Review Widgets
- Display reviews in visually appealing carousels on product pages
- Use pop-up widgets to showcase reviews across the entire store
- Social Proof Upsells
- Create high-converting upsell offers based on customer reviews and ratings
- Display product ratings and review counts in upsell widgets
- One-Click Referrals
- Enable customers to easily share their favorite products with friends
- Offer referral discounts to both the referrer and the new customer
- Visual User-Generated Content
- Showcase customer photos and videos on product pages and throughout the store
- Create a gallery of user-generated content to inspire potential buyers
These use cases benefit e-commerce businesses by increasing trust, boosting conversion rates, and leveraging satisfied customers to attract new ones. By implementing these strategies, merchants can significantly enhance their social proof and drive sales growth.