Ecommerce Fulfillment Services for DTC Brands

Yes. Orders placed before 12pm CT ship the same day from our Austin, TX warehouse via UPS, USPS, or FedEx. Orders after the cutoff ship the next business day. Same-day shipping is standard on our ecommerce fulfillment plans, starting at $7/order.

There's no per-order minimum. Standard ecommerce fulfillment accounts have a $750/month account minimum, billed pay-the-difference: if a month's order billing comes in under $750, you pay only the gap, not a flat monthly fee. With pricing that starts at $7/order, that floor works out to roughly 90–100 orders a month for light packages on standard shipping; heavier, larger or faster shipments reach it with fewer orders. If you're well under that today, starting early costs only the difference, though keeping fulfillment in-house until your volume is closer is often the sensible choice. Merch-drop fulfillment has no monthly minimum, and FBA prep-only accounts have a separate minimum of 1,000 units a month.

Simpl Fulfillment ships from its warehouse in Austin, Texas. Orders are picked, packed, and dispatched from that facility using UPS, USPS, and FedEx, and every shipment generates a tracking number that updates in real time. From Austin, Simpl ships to all 50 US states and to more than 200 countries, so you can serve domestic and international customers from one operation. Orders received before 12pm CT ship the same day. Postage is included in the flat per-order rate, and carrier surcharges, when they apply, are billed per our terms.

Yes — returns management is one of Simpl Fulfillment's core services. Every client gets a branded returns portal, so your customers start returns under your own brand instead of a generic third-party page. When a return arrives at the warehouse, it's received, inspected, and restocked, so sellable inventory goes back into circulation. Returns run through the same operation that handles your outbound orders, which keeps handling consistent. Simpl backs 99.99% order accuracy and corrects any error at its own cost, including return shipping and re-fulfillment, so returns stay a managed part of your operation.

Simpl Fulfillment integrates natively with Shopify, Shopify Plus, BigCommerce, WooCommerce, and Squarespace, so orders from your store flow straight into fulfillment. It also connects to major marketplaces like Amazon, Walmart, eBay, Etsy, and TikTok Shop, so you can run store and marketplace orders through one operation. Inventory syncs in real time across connected channels, which keeps stock counts accurate and helps prevent overselling. If you run a custom storefront or need a non-standard connection, ask us about API integrations. We set those up on request. Most Simpl brands sell on Shopify, so Shopify and Shopify Plus setups are well-worn ground.

A 3PL (third-party logistics provider) handles fulfillment for you, while in-house fulfillment means you store inventory and ship orders yourself. With in-house, you manage warehouse space, packing supplies, staff, and carrier accounts directly — full control, but it ties up time and cash as you grow. A 3PL like Simpl Fulfillment takes on the warehousing, picking, packing, shipping, and returns, so you can add order volume without adding your own space or headcount. The trade-off is handing off day-to-day control in exchange for capacity and predictable per-order costs.

Fulfillment speed has two parts: how fast an order ships, and how long it spends in transit. At Simpl Fulfillment, orders placed before 12pm CT ship the same day; orders after the cutoff ship the next business day. Transit time after that depends on the carrier and destination, since delivery runs through UPS, USPS, or FedEx. New inventory you send in is typically received and put away within 1 to 3 days, so it's ready to ship. Same-day dispatch is the part a 3PL controls; final delivery follows standard carrier timelines to the customer.

Yes, we maintain 99.99% order accuracy through barcode scanning, quality control checks, and process verification. In the rare case of an error, we cover all costs to correct it including return shipping and re-fulfillment - no questions asked.

Every client gets a dedicated account manager: a real person who knows you by name and works directly with you. You reach them by email, and replies come the same business day, often faster. Business hours are Monday to Friday, 9 AM to 5 PM CT.

Orders received before 12pm CT ship the same day, and orders received after the cutoff ship the next business day. That covers picking, packing and labeling up to carrier pickup; transit time after that depends on the carrier and destination. Ahead of Black Friday and the holiday rush, send inventory early and let your account manager know about planned promotions so stock is received before orders spike.

Four fees make up most fulfillment pricing: receiving (checking in inventory), storage (holding it), pick and pack (assembling each order), and shipping (carrier postage). Many 3PLs bill each one separately. Simpl's per-order rate starts at $7 and covers picking, packing, packaging and postage; carrier surcharges, when they apply, are billed per our terms. Storage is billed separately each month, by the space you use (small bin, large bin, shelf or pallet). Receiving is free, apart from a charge for inbound shipments that don't follow our receiving guidelines.

The entire platform is included at no extra cost - inventory management system, returns portal, automation tools, real-time order tracking, and detailed reporting. Everything you need to run efficient operations is built into our service with no hidden software fees.

FBA fulfills your Amazon orders through Amazon's warehouses. Ecommerce fulfillment through a 3PL covers every channel you sell on: your Shopify store, other marketplaces, and wholesale, all from one inventory pool. Simpl handles both, including Amazon FBA prep.

No. Setup and onboarding are free, and you're live in 5–7 days. Receiving is free as well, apart from a charge for inbound shipments that don't follow our receiving guidelines. Your bill is the flat per-order rate, storage by the space you use, and returns, plus carrier surcharges when they apply. Standard ecommerce fulfillment accounts also have a $750 monthly minimum: if a month's order charges come in under $750, we bill the difference on top. For comparison, in The Fulfillment Advisor's 2026 survey, 55% of providers charge a one-time setup fee, averaging $373.06, and connecting a shopping cart averages another $316.56.

With dropshipping, you never hold inventory; a supplier ships each order directly and you don't control packaging or speed. With ecommerce fulfillment, you own your inventory, store it at a 3PL, and control how orders are picked, packed, and shipped.

Speed depends on the cutoff. At Simpl, orders placed before 12pm CT ship the same day via UPS, USPS, or FedEx, with live tracking on every shipment. Orders after the cutoff ship the next business day.

Yes. Standard packaging is included in the flat per-order rate, so you don't need to send us boxes or mailers. Our stock is recycled mailers, recycled bubble and standard boxes, and we can source a specific eco material on request. If you want branded boxes, inserts or your own packing slip, raise it when you ask for a quote; we add client-supplied inserts and packing slips on request, subject to our approval.

Weigh five things: shipping speed and carrier options, order accuracy and how errors are handled, pricing transparency, the platforms and marketplaces they integrate with, and whether you get a real person to reach when something needs fixing.

Our flat per-order rate covers picking (up to three picks per order), packing, standard packaging materials such as boxes, mailers, and padding, and the postage to ship the order. The rate varies with package weight and shipping service. There are no setup or onboarding fees, and receiving is free, apart from a charge for inbound shipments that don't follow our receiving guidelines. Storage is billed separately by the space you use (small bin, large bin, shelf, or pallet), and carrier surcharges, such as peak-season, residential, or oversize fees, are billed per our terms when they apply. Every fee is disclosed, so there are no hidden fees.

Ecommerce fulfillment services are the behind-the-scenes work a third-party logistics provider handles to move your orders from warehouse to doorstep. That means receiving and storing your inventory, picking and packing each order, and shipping it to the customer. Most providers also handle kitting and bundling, custom packaging, and returns management. You hand off the warehouse work and stay focused on selling.

Simpl ships every order via UPS, USPS, or FedEx — the three major US carriers. Postage is included in the flat per-order rate. Carrier surcharges, when they apply, are billed per our terms of service. Simpl does not use regional consolidators or crowdsourced delivery networks.

Ecommerce fulfillment is the process of storing a brand's inventory and then picking, packing, and shipping orders to customers after they buy online. A fulfillment provider receives your products into a warehouse, holds them in stock, and when an order comes in from your store, picks the right items, packs them into a box or mailer, and hands them to a carrier for delivery. It covers the full path from your shelf to the customer's door, and it usually includes handling returns when a customer sends something back.

We can have you up and running in 5-7 days, not weeks. Our streamlined onboarding adapts to your timeline - whether you need to move quickly or prefer a gradual transition. We handle inventory receiving, system integration, and testing to ensure everything works perfectly before going live.

Consolidators and crowdsourced networks add a layer between the warehouse and your customer, so the delivery and tracking experience can change by market. Simpl keeps every shipment on a major carrier — UPS, USPS, or FedEx — so your customers always get the carrier and tracking they recognize. Predictable delivery, no extra carrier fee in your flat rate.

If you're spending more than a few hours daily on fulfillment, or if packing orders is keeping you from growing your business, it's time to consider outsourcing. The right 3PL partner will save you time and often reduce shipping costs while improving delivery speeds for your customers.

Every Simpl shipment generates a UPS, USPS, or FedEx tracking number that updates in real time. Your customers follow their order through a carrier they already know, with that carrier's own support behind it. There's no handoff to a regional or crowdsourced network mid-route.

Absolutely. We fulfill everything from individual retail orders to full pallet shipments, including EDI compliance, custom labeling, and freight shipping. Our flexible system handles both your direct-to-consumer and wholesale fulfillment needs under one roof with the same dedicated account manager.

Yes! From subscription boxes to promotional bundles, we handle all types of kitting and light assembly. Our team can build custom kits as orders come in or pre-assemble items for faster shipping. We also offer product bundling, promotional inserts, and gift wrapping services.

We make returns simple with our automated returns portal that lets customers generate return labels instantly. You choose to use our discounted shipping rates or your own carriers. We process returns within 1-2 business days and charge only a flat processing fee per return. Custom return rules and donation programs are available.

Yes. Most of our clients are founder-led brands with one to three people on the team, so a new or small brand selling direct to consumers is a normal fit here. Standard ecommerce fulfillment accounts pay a flat per-order rate starting at $7/order and have a $750 monthly minimum, billed pay-the-difference: if a month's order charges come in under $750, we bill the shortfall so order charges reach $750. Storage is billed separately. For light packages on standard shipping, that works out to roughly 90–100 orders a month; heavier, larger or faster shipments reach it with fewer orders. If you're shipping well under that, keeping fulfillment in-house for now is often the honest answer. FBA-prep-only accounts have a different minimum of 1,000 units a month. Whatever your volume, you get a dedicated account manager, a real person reachable by email. Full details are on our pricing page.

Yes! We handle everything under one roof - Amazon FBA prep, direct-to-consumer fulfillment, kitting services, custom assembly, and specialized prep requirements. Our flexible approach means you can consolidate all fulfillment needs with one partner instead of managing multiple vendors.

The entire platform is included at no extra cost. This includes our inventory management system, returns portal, automation tools, and real-time order tracking - everything you need to run your operations efficiently.

Yes! Our new system can print custom gift messages unique to each order, giving you complete control over the unboxing experience. We also offer handwritten notes - just ask your account manager for details.

Yes - we provide worldwide shipping through established carrier networks. We'll work with you to find the most reliable and cost-effective international shipping solutions for your business.

Ecommerce order fulfillment runs as a repeatable cycle: receive, store, pick, pack, and ship. Your inventory arrives at the warehouse and gets logged into stock. When a shopper checks out, the order flows automatically from your store into the warehouse system, where staff pick the items, pack them, and ship them out with a carrier. At Simpl Fulfillment, orders received before 12pm CT ship the same day, and inventory syncs in real time so your store's stock counts stay accurate. Every shipment generates a tracking number so you and your customer can follow it.

It runs in five steps. Your inventory arrives and gets received into the warehouse. It's stored by product. When an order comes in, the team picks and packs it. The order ships to your customer. Returns come back through your portal to be inspected and restocked.

Look for fast and reliable shipping, accurate order picking, transparent pricing, and direct support from a real person. Hidden fees and slow response times are the most common complaints brands have about 3PLs, so ask how pricing works and who you talk to when something goes wrong. Simpl charges flat-rate pricing starting at $7/order, ships same-day before the 12pm CT cutoff, hits 99.99% order accuracy with errors corrected at our cost, and gives every client a dedicated account manager reachable by email.

Compare fulfillment companies on warehouse location, pricing transparency, platform integrations, and what happens when an order goes wrong. Simpl Fulfillment ships from Austin, TX at flat-rate pricing that starts at $7/order, and it ships at 99.99% order accuracy. When Simpl makes a picking or packing mistake, it corrects the order at its own cost and covers return shipping and re-fulfillment, so the error doesn't land on your P&L.

Ecommerce fulfillment is usually priced per order, with storage billed separately. At Simpl Fulfillment, pricing starts at $7/order, which covers picking, packing, postage, and packaging for a standard order. Storage is billed by the space you actually use: small bin, large bin, shelf, or pallet. There's a $750/month account minimum, billed pay-the-difference: if a month's orders bill under $750, you're charged only the gap, not a flat fee on top. Pricing is flat-rate with no hidden fees, so you can forecast fulfillment costs against your real order volume.

In-house fulfillment means you store inventory and pack and ship orders yourself, while a third-party fulfillment company handles all of that from its own warehouse. Doing it in-house gives you direct control but ties up your time, space, and labor as you grow. A 3PL like Simpl takes over the warehousing and shipping so you can focus on product and marketing, with pricing that starts at $7/order.

With Simpl, orders received before 12pm CT ship the same day, and transit time after that depends on the carrier and the customer's location. Getting orders out the door same-day is one of the biggest levers for customer satisfaction. That is why same-day shipping is the default at Simpl, not a paid upgrade.