Most items sold on Amazon.com have a 30-day return policy. Some categories like grocery have different policies. Items also must be in new condition with tags.
Does Amazon have return limits?
Amazon does not publicly state return limits but may track customers who return a high percentage of orders or value. You may get warnings from Amazon if your return rate raises flags.
What happens if I return too much to Amazon?
If you return too many items, Amazon may send you reminders about their policies. In some cases with excessive returns not due to defects, Amazon could suspend accounts.
Can I return open or used items to Amazon?
No, Amazon only allows returns on unused items in like-new condition, in original packaging. Opened software, DVDs, etc. cannot be returned to Amazon for a refund.
Does Amazon charge restocking fees?
Amazon charges up to a 50% restocking fee for some open box and used items sold on Amazon Warehouse. Most new unopened items can be returned without a restocking fee.
How long do Amazon refunds take?
Amazon typically issues refunds within 3-5 business days after receiving a return at their warehouse. Refund methods depend on original payment type.
Can I return Amazon purchases to Kohl's stores?
Yes, Amazon offers free returns through Kohl's stores which may be more convenient than shipping items back. You'll get refunds within 7 days via this method.
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