If you run an ecommerce business, then you know that order fulfillment is a critical part of your operations. Not only do you need to make sure that orders are filled accurately and on time, but you also need to keep costs under control. Fortunately, there is software that can help with both of these tasks. In this blog post, we will discuss what order fulfillment software is and how it can benefit your business. We will also provide a few tips for choosing the right software for your needs. So read on to learn more!
What Is Order Fulfillment Software?
Order fulfillment software is a comprehensive system that automates and optimizes the order filling process for businesses. By using this type of software, businesses can increase efficiency and accuracy while reducing labor costs.
An order fulfillment system can be used to manage both inbound and outbound orders. In an inbound fulfillment operation, the system would be used to track inventory levels, receive supplier shipments, and update customers on estimated arrival dates. In an outbound operation, the system would fill customer orders from stock, print shipping labels, and track packages until they are delivered.
What Are The Benefits For eCommerce Businesses?
Order fulfillment software is designed to automate and streamline the process of fulfilling eCommerce orders. The benefits of using this type of software are many, but some of the most notable ones include:
Increased efficiency and accuracy: Order fulfillment software automates many tasks involved in fulfilling orders, such as receiving and processing orders, picking and packing items, and shipping orders. It can lead to a significant increase in efficiency and accuracy in fulfilling orders.
Improved customer satisfaction: Order fulfillment software can help eCommerce businesses improve customer satisfaction by ensuring that orders are fulfilled accurately and promptly.
Reduced costs: Order fulfillment software can help eCommerce businesses reduce costs by automating many of the tasks involved in fulfilling orders.
Reduced labor costs: Order fulfillment software can help eCommerce businesses reduce labor costs by automating many of the tasks involved in fulfilling orders.
Improved inventory management: Order fulfillment software can help eCommerce businesses improve their inventory management by providing them with real-time information about inventory levels and orders.
Related: 5 Easy Steps To Improve Order Fulfillment
How Does Order Fulfillment Software Work?
Order fulfillment software typically integrates with an eCommerce platform, such as Shopify or Magento. This integration allows the software to access data about orders, customers, and products. The software then uses this data to automate the tasks involved in fulfilling orders, such as receiving and processing orders, picking and packing items, and shipping orders.
In short, order fulfillment software streamlines the process of receiving, processing, and shipping eCommerce orders. By automating these processes, businesses can save time and money while reducing the chance of errors. Typically, order fulfillment software will include features like:
Real-time order tracking: This feature allows businesses to track orders in real-time and see where they are in the fulfillment process.
Inventory management: This feature lets companies track their inventory levels and orders in real-time.
Shipping integration: This feature will enable companies to connect their order fulfillment software with their shipping providers, such as UPS or FedEx. This integration can automate the process of shipping orders and provide businesses with real-time tracking information.
Returns management: This feature allows businesses to manage returns efficiently and improve customer satisfaction.
Customer Communication: Order fulfillment software can automate customer communication by sending out shipping confirmation emails and tracking information.
Types Of Order Fulfillment Software
This software is installed on the eCommerce business's servers. It offers the eCommerce business more control over the software and data but requires a more significant upfront investment.
The order fulfillment software provider hosts this software. It offers eCommerce businesses a pay-as-you-go pricing model and does not require a significant upfront investment.
In-House Order Fulfillment
The eCommerce platform uses its employees' fulfillment management processes in the in-house order fulfillment type. Employees handle every step, which includes storing and shipping—in-house fulfillment deals for established eCommerce businesses for end-to-end control.
Outsourced Order Fulfillment
The fulfillment process is handled by a third-party logistics or logistic company of this type. When the business doesn't have enough storage space, they choose this option, and the third-party logistics handles the complete fulfillment process from end to end.
Related: What Does It Mean To Outsource Fulfillment?
This type is similar to outsourcing, but there is no inventory to manage. The retailer doesn't keep stocks; when items are sold, it purchases from a third-party supplier. Here, the supplier is the manufacturer that procures products from sale to drop shippers.
When an eCommerce company uses the mix of the above options for order fulfillment, it is known as a hybrid fulfillment model. It may process some of its orders using in-house order fulfillment for custom items and opt for dropshipping services for non-custom items.
Related: What's the Difference Between Warehousing and Storage
How to Choose the Correct Order Fulfillment Software for Your Business
There are a few things you should consider when choosing order fulfillment software for your business, such as:
1) The type of eCommerce business you have: Make sure to choose software that is designed for the type of eCommerce business you have. For example, if you have a small eCommerce business, you might not need all the features offered by enterprise order fulfillment software.
2) Your budget: Make sure to choose software that fits within your budget. Order fulfillment software can range in price from $50/month to $5,000/month.
3) Your needs: Make sure to choose software that meets the specific needs of your eCommerce business. For example, choose software that offers this feature if you need real-time tracking.
4) The features offered: Make sure to choose software that provides the needed parts. For example, choose software that offers this feature if you need shipping integration.
5) The ease of use: Make sure to choose the easy-to-use software. Order fulfillment software can be complex, so you want to make sure you choose user-friendly software.
Related: How To Scale Your Online Business With Product Fulfillment Solutions?
The Cost Of Order Fulfillment Software And How To Get The Most Value For Your Money
Many factors affect the pricing of the order fulfillment software. Factors such as the business size and sales volume are prominent. Small businesses' order fulfillment software costs can be reasonable compared to large enterprises. Other affecting factors are package level, implementation, integrations, and support.
The eCommerce company can spend between $1,000 and 5k per month on full-featured software. However, this will depend on the amount the business pays in services each month; some may pay less than others, but we expect them all to average at about the same price point (around 4%).
Related: SimplFulfillment Pricing
Tips for Using Order Fulfillment Software Successfully
Here are some tips to help you use order fulfillment software successfully:
1) Define your business processes: Before using any software, it is essential to define your eCommerce business processes. Once you have defined your business processes, you can map them out in the software to make sure the software meets all your needs.
2) Train your employees: Once you have chosen the software, train them on how to use it. The software will be useless if your employees don't know how to use it.
3) Test the software: Before using it in your eCommerce business, test it. You can create a test account and use it to process a few orders. This will help you see if the software meets all your needs and your employees can use it successfully.
4) Get support: Get support from the software vendor if you encounter any problems. They will be able to help you resolve any issues you are having.
5) Stay up to date: Keep up to date with the latest software features. The vendor will periodically release new versions of the software with new features. Keeping up with the latest version is essential to ensure you get the most out of the software.
Related: How to Choose the Best Fulfillment Warehouse Locations Near Me
How Can Simplfulfillment Help You?
Simplfulfillment is an eCommerce order fulfillment software that offers a complete solution for businesses of all sizes. We have a comprehensive suite of features that can automate the entire order fulfillment process, from receiving orders to shipping them out.
We offer real-time order tracking, so you can always know where your orders are and when they will be delivered. We also provide integration with all major shipping providers so you can get your orders out quickly and efficiently. In addition, our software is user-friendly and offers a pay-as-you-go pricing model, so you can get started without making a huge upfront investment.
If you're looking for eCommerce order fulfillment software to help you automate your entire fulfillment process, Simplfulfillment is the perfect solution. Contact us today to learn more about our software and how we can help you grow your business.
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The order fulfillment system plays an integral role in the eCommerce business. The eCommerce fulfillment software provides eCommerce businesses with various benefits like real-time tracking, shipping integration, returns management, and customer communication. If you want to fulfill your customers' orders quickly, then the eCommerce fulfillment software must suit their needs. This way, their experience will always exceed expectations and leave them wanting more!
Simplfulfillment is an eCommerce order fulfillment software that offers all the features needed to automate your entire fulfillment process. We have user-friendly software with a pay-as-you-go pricing model. Contact us today to learn more about our eCommerce order fulfillment software and how we can help you grow your business.
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