How Many Times Will UPS Attempt Delivery?

UPS attempts delivery up to three times, once per business day across three consecutive business days. There's no second try on the same day. After the third failed attempt, the package is either returned to the sender or held at a UPS Access Point for pickup.

What happens after each attempt

Every time a driver can't complete delivery, they leave a UPS InfoNotice on the door. It lists the tracking number, the attempt number, and the options for the next one. Each notice says whether another attempt is coming the next business day or whether the package has already been routed to a nearby pickup point.

Redirect or reschedule before the next attempt

You don't have to wait for all three tries. Using the InfoNotice number at ups.com, you can:

• Reschedule delivery for a later date
• Redirect the package to a UPS Access Point for pickup
• Release it without a signature, for eligible packages, so the driver can leave it

Packages held at a UPS Access Point

If a package moves to a UPS Access Point, you have up to seven calendar days to pick it up. Bring a government-issued photo ID that matches the delivery name. After that window, UPS returns the package to the sender.

Signature-required packages

Some packages need an adult signature (21 or older) and can't be left at the door. If no one's home across all three attempts, these route to an Access Point or back to the sender instead of getting released.

Fewer failed deliveries start with faster shipping

Most failed-delivery loops start before the doorstep. An order that ships late arrives on a day the customer wasn't expecting it. Shipping orders the same day they're placed gives customers an accurate delivery window, so they're more likely to be home when the driver shows up. Simpl ships same-day, which keeps that window tight.