Product Sample Fulfillment for Growing Brands
We store your samples with your regular stock in Austin, build the kits and ship them to customers, creators, press and retail buyers. Starting at $7/order.
What Simpl handles in a sample program
A sample program is a set of orders with a different recipient list: trial sizes for customers, seeding kits for creators, press mailers, and sets for a retail buyer or a trade show. We store the samples next to your regular inventory, build the kits, then pick, pack and ship each one as its own order, so a creator list and a customer order run through the same system. Orders come in from your store or from a spreadsheet of recipient addresses. Storage is ambient, so samples need to hold up at room temperature; products that need refrigeration or climate control aren't a fit.
Samples ship from our Austin, TX warehouse to all 50 states by UPS, USPS, or FedEx. Estimated ground delivery is 1–2 business days to Austin, San Antonio, Houston, and Dallas–Fort Worth, and 3–5 business days to cities like Los Angeles and New York.
Manage Inventory
Your inventory should never be a mystery. We maintain accurate counts and provide real-time visibility into stock levels and movement. No more overselling or overbuying - just clear, reliable data that helps you make smarter inventory decisions.
Warehousing / Storage
Scale your storage up or down as your business demands. Whether you need a few bins or dozens of pallets, you'll only pay for the space you actually use. Your products stay secure, organized, and easily accessible - ready to grow with your business.
Pick, Pack, Ship
Accuracy isn't automatic - it comes from attention to detail. Every order is handled with care by our trained team, following proven processes that protect your products and your brand's reputation.
Worldwide Shipping
Your products, delivered anywhere. We'll help you navigate carriers, rates, and requirements to find the most reliable, cost-effective shipping solutions for your business, domestic or international.
Kitting & Assembly
Complex projects need skilled hands. From subscription boxes to FBA prep, our experienced team handles custom kitting and assembly with precision and care. Fixed pricing means no surprises.
Choosing the right fulfillment partner or 3PL is an incredibly important decision for any eCommerce brand and we don't take that lightly! Our team will work with you to see if we are the right fit and how we can help you continue to scale your brand.
Why Brands Trust Simpl with Fulfillment
When an Order Goes Wrong
What the Per-Order Rate Covers
Onboarding Takes 5 to 7 Days
Connects to the Channels You Sell On
Same-Day Shipping, Measured
Timing, pricing and what to have ready
Sampling runs on timing. When a PR push or a creator drop goes live, orders in by 12pm CT on a business day ship the same day, and we hit that on 98.8% of orders from September 21 to October 23, 2026. Work back from that cutoff and the delivery estimates above to set the day a send has to leave.
Sample orders are billed like any other order: starting at $7/order, which includes the first three picks, packing, postage and standard packaging. Carrier surcharges, when they apply, are billed per our terms. Standard ecommerce fulfillment accounts have a $750 monthly minimum, billed pay-the-difference: if a month's order billing comes in under $750, we bill the shortfall so order billing reaches $750. For light sample packages on standard shipping, that's roughly 90–100 orders a month. Storage is billed separately: $3 a month for a small bin, $5 for a large bin, $15 for a shelf and $40 for a pallet. There's no onboarding fee, and receiving is free as long as the shipment meets our receiving requirements.
Before the first send, four things need to be ready. Your samples have to reach our Austin warehouse: receiving takes 1–3 days once they arrive, and onboarding takes 5–7 days. If you want sets built rather than single items sent, we need a list of what goes in each kit. If you want branded packaging, send it in with your inventory; the per-order rate covers standard packaging, and we pack with what you supply. And we need the recipient list, either as orders from your store or as a spreadsheet of names and addresses. Planning a program now? Tell us the volume and what goes in the kit and we'll quote it.
Frequently Asked Questions
What is product sample fulfillment?
Product sample fulfillment is the storage, picking, packing, and shipping of samples to customers, influencers, and retail partners. It is how brands get products into the right hands at scale.
What kinds of samples does Simpl handle?
Beauty and personal care, small consumer goods, trial sizes and other products that store at room temperature. Our storage is ambient, so samples that need refrigeration or climate control aren't a fit.
Can Simpl run targeted sample sends?
Yes. We ship samples to your direct-to-consumer customers, influencer lists, and B2B retail partners from the same inventory.
Can Simpl build sample sets?
Yes. Kitting and assembly is one of our core services. We build sample packs and trial sets before they ship.
How fast do sample orders ship?
Orders received before 12pm CT ship the same day.
How accurate is order fulfillment?
We pick and pack at 99.99% accuracy. If an order goes out wrong, we cover the return shipping and re-fulfillment at our cost.
How does inventory tracking work?
You get real-time inventory and order visibility across every SKU through our ShipHero warehouse management system.
Does Simpl ship samples internationally?
Yes. We ship to 200+ countries.
Do I get a dedicated contact?
Every client gets a dedicated account manager, reachable by email with same-day responses during business hours.
How much does sample fulfillment cost?
Sample orders are billed like any other order: starting at $7/order, which includes the first three picks, packing, postage and standard packaging. Standard ecommerce fulfillment accounts have a $750 monthly minimum, billed pay-the-difference: if a month's order billing comes in under $750, we bill the shortfall so order billing reaches $750. Storage is billed separately.
Can Simpl ship samples to a trade show or buyer meeting?
Yes. We ship sample sets to trade-show booths, retail buyers and press contacts from the same inventory you use for customer sends. Send the order with the booth or buyer's address, and use the 12pm CT cutoff and the delivery estimates on this page to pick a ship date that lands before the meeting.
Is there a minimum order quantity for a sample program?
No. There's no minimum quantity per sample send, so you can seed a handful of creators or run a large push. The account itself still has the $750 monthly minimum described above; a sample program doesn't add a separate one.
