What is the role of a vendor in eCommerce supply chains?
In eCommerce supply chains, vendors play a crucial role by providing goods or services to customers. They can be manufacturers, wholesalers, or retailers who sell their products on eCommerce platforms. Vendors are responsible for sourcing, producing, and delivering the products to meet customer demands. They collaborate with eCommerce platforms and logistics providers to ensure seamless order fulfillment, shipping, and delivery. Vendors also handle customer inquiries, returns, and provide after-sales support.