ShipBob doesn't publish pricing on their website anymore. You have to request a custom quote through a sales call, which makes it hard to compare costs upfront. We're listing every fee we've been able to verify so you can walk into that call knowing what to expect.
For a full look at ShipBob's strengths, weaknesses, support issues, and who it's actually built for, see our ShipBob review.
This trips people up more than any other fee. The $275/month minimum covers fulfillment service fees only: pick and pack. It does not include storage, receiving, or shipping. If your pick and pack fees don't reach $275, you pay the difference.
A brand doing 75 orders a month at $0.30 per unit generates $22.50 in pick fees. You still pay $275. Storage, receiving, and shipping are all on top of that. Actual monthly cost for 75 orders: $600-1,000.
A Shopify brand doing 150 orders per month with 2 SKUs stored on shelves, averaging 1.5 items per order:
That's before receiving fees or returns. Roughly $7.40-12.40 per order all-in.
| Monthly Orders |
Fulfillment |
Storage (est.) |
Receiving (est.) |
Surcharges |
Est. Total (excl. shipping) |
Per-Order Cost (excl. shipping) |
| 50 orders |
$275 (minimum) |
$50 |
$35 |
~$8 |
~$368 |
~$7.36 |
| 100 orders |
$275 (minimum) |
$100 |
$50 |
~$12 |
~$437 |
~$4.37 |
| 300 orders |
$135+ |
$200 |
$70 |
~$20 |
~$425+ |
~$1.42+ |
| 500 orders |
$225+ |
$300 |
$70 |
~$30 |
~$625+ |
~$1.25+ |
These estimates exclude shipping costs, which are the largest line item. At 150 orders averaging $7-12 in shipping per order, add $1,050-1,800/month. To get your true all-in per-order cost, add $7-12 for shipping to each row above.
Fees that catch people off guard
These aren't hidden exactly — they're in ShipBob's documentation if you know where to look. But they're rarely surfaced during the sales process, and they show up on your first invoice as surprises.
B2B/FBA prep: $150-200 per order. If you sell wholesale or send inventory to Amazon FBA through ShipBob, this surcharge applies per order. One BBB complainant was charged item-level pick fees for case-packed FBA shipments — turning what should have been a simple pallet transfer into hundreds of dollars per order.
Receiving: $35-45/hour, plus wait time. Inventory can take up to 7 business days to be checked in after it arrives. During that window, you can't sell that stock. Multiple Trustpilot reviewers report ShipBob's SLA clock doesn't start until they mark a shipment as "received" in their system — not when it physically arrives at the dock.
Shipping markups: 15-30% over carrier rates. ShipBob marks up USPS, UPS, and FedEx rates for ground shipping, and 40%+ for expedited. The markup varies by zone and weight, and it's not broken out on initial quotes. This is where the gap between quoted cost and actual cost gets wide.
Integration troubleshooting: $150-200/hour. If your Shopify integration hits issues beyond the standard setup, the dev work to fix it is billed separately.
Credit card surcharge: 3%. Pay by card and ShipBob adds 3% to every invoice. On a $1,500/month bill, that's $45/month or $540/year.
How ShipBob compares on price
Compare that to flat-rate pricing: At Simpl Fulfillment, that same 150-order brand pays starting at ~$7/order — one flat rate that includes pick, pack, shipping, and materials. No storage fees, no receiving charges, no carrier markups, and no onboarding fee. You're shipping on day one without spending $975 just to get started. $750/month minimum applies. See current rates on our pricing page.
|
ShipBob |
Simpl Fulfillment |
| Pricing model |
Variable (custom quote) |
Flat rate per order |
| Setup fee |
Starting at $975 |
$0 |
| Monthly minimum |
$275 + 400-order minimum |
$750 (~100 orders) |
| Pick and pack |
$0.30/unit |
Included in flat rate |
| Receiving |
$35-45/hour |
$0 |
| Shipping |
15-30% markup over carrier rates |
Included in flat rate |
| Storage |
$5-40/month per location |
Included |
| Same-day shipping |
Orders before noon |
Guaranteed by 12 PM CST |
| Support |
Ticket-based |
Dedicated account manager |
ShipBob's pricing makes sense at high volume. Once you're doing 2,000+ orders a month and actually using the multi-warehouse network, the per-unit economics improve and the infrastructure earns its cost. Below that, you're paying for capacity and complexity you don't need. For a deeper look at where ShipBob works well and where it doesn't, read our full ShipBob review.
Frequently asked questions
How much does ShipBob actually cost per order?
Realistically $5-12+ per order once you factor in the $0.30/unit pick fee, storage ($5-40/month per location), and shipping markups (15-30% over carrier rates). The $275 monthly minimum inflates your per-order cost at lower volumes: at 100 orders, the minimum alone adds $2.75 per order. ShipBob doesn't publish rates, so you won't know exact costs until you get a custom quote.
What are ShipBob's hidden fees?
The big ones: $150-200 per order B2B/FBA surcharge, $150-200/hour integration troubleshooting, receiving at $35-45/hour, and shipping markups of 15-30% not broken out on initial quotes. The $275 monthly minimum also surprises people because it doesn't cover storage, receiving, or shipping. Those are all separate.
Does ShipBob have a minimum order requirement?
Yes. ShipBob's Growth Plan targets brands doing 400+ orders per month in the US (1,000+ in Europe), with a $275/month minimum spend on fulfillment services. New accounts get a 90-day grace period on the spending minimum. If you're below 400 monthly orders, ask upfront whether you qualify and what your actual costs will look like at your current volume.
Is ShipBob more expensive than other 3PLs?
At low volume, yes — significantly. A brand doing 150 orders per month will pay roughly $7.40-12.40 per order all-in at ShipBob once you add up pick fees, the monthly minimum, storage, and marked-up shipping. Flat-rate 3PLs like Simpl Fulfillment start at ~$7/order with pick, pack, shipping, and materials included. At high volume (2,000+ orders), ShipBob's per-unit costs come down and the multi-warehouse network adds real value.
Why doesn't ShipBob publish pricing?
ShipBob removed published pricing from their website and now requires a custom quote through a sales call. This is common among larger 3PLs because it lets them tailor pricing to volume and negotiate. The downside for brands is that you can't compare costs upfront without committing time to the sales process.
This ShipBob pricing breakdown reflects publicly available information, customer reports from Trustpilot, G2, BBB, and Capterra, and our perspective as a competing 3PL. If anything is inaccurate, let us know and we'll correct it. Last updated February 2026.
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