We're a 3PL in Austin . Brands shopping for fulfillment send us their ShipBob quotes every week and ask us to compare. This page is what we've put together from those conversations, ShipBob's own documentation, and publicly available customer reports, updated for February 2026.
ShipBob doesn't publish pricing on their website anymore. You have to request a custom quote through a sales call, which makes it hard to compare costs upfront. We're listing every fee we've been able to verify so you can walk into that call knowing what to expect.
For a full look at ShipBob's strengths, weaknesses, support issues, and who it's actually built for, see our ShipBob review .
ShipBob vs Simpl Fulfillment: pricing at a glance ShipBob Simpl Fulfillment Order fulfillment $0.30/unit (pick and pack) Starting at $7/order, flat rate Monthly minimum $275/mo + 400-order minimum $750 (~100 orders) Setup fee Starting at $975 None Postage markup 15-30% over carrier rates None, included in flat rate
Simpl's $7/order flat rate covers pick, pack, postage, and packaging. Full ShipBob fee breakdown below, or see Simpl pricing .
Every ShipBob fee we've verified (February 2026)
Fee
Amount
Notes
Onboarding
Starting at $975
Dedicated implementation specialist for 30 days. Used to be
~$500. Complex accounts run higher.
Monthly minimum
$275/month
Does NOT include storage, receiving, or shipping. Covers
fulfillment service fees (pick and pack) only.
Order minimum
400 orders/month (US)
90-day grace period for new accounts. 1,000/month for Europe.
Pick and pack
$0.30/unit
Recently increased from $0.25.
Pallet storage
$40/month
Approximately 60 cubic feet
Shelf storage
$10/month
Approximately 7.1 cubic feet
Bin storage
$5/month
Approximately 0.77 cubic feet
Receiving
$35/hr (first 2 hrs), $45/hr after
Per shipment received. Allow 3-7 business days for check-in.
Returns processing
$3 per return (US)
International returns cost more
Credit card surcharge
3% on all invoices
Applies if paying by card
B2B/FBA surcharge
$150-200 per order
For Amazon FBA prep or B2B wholesale fulfillment
Shipping markup
15-30% over carrier rates
Zone-dependent. 40%+ for expedited.
Integration troubleshooting
$150-200/hour
For custom technical support beyond standard setup
What the $275 monthly minimum actually covers This trips people up more than any other fee. The $275/month minimum covers fulfillment service fees only: pick and pack. It does not include storage, receiving, or shipping. If your pick and pack fees don't reach $275, you pay the difference.
A brand doing 75 orders a month at $0.30 per unit generates $22.50 in pick fees. You still pay $275. Storage, receiving, and shipping are all on top of that. Actual monthly cost for 75 orders: $600-1,000.
What a real month looks like at ShipBob A Shopify brand doing 150 orders per month with 2 SKUs stored on shelves, averaging 1.5 items per order:
Line item
Cost
Pick and pack: 150 orders x 1.5 items x $0.30
$67.50
Storage: 2 shelves x $10
$20
Shipping: 150 orders x $7-12 avg (with markup)
$1,050-1,800
Monthly minimum
$275 (waived if fulfillment fees exceed this)
Estimated total
$1,115-1,865/month
That's before receiving fees or returns. Roughly $7.40-12.40 per order all-in .
ShipBob cost at different order volumes
Monthly Orders
Fulfillment
Storage (est.)
Receiving (est.)
Surcharges
Est. Total (excl. shipping)
Per-Order Cost (excl. shipping)
50 orders
$275 (minimum)
$50
$35
~$8
~$368
~$7.36
100 orders
$275 (minimum)
$100
$50
~$12
~$437
~$4.37
300 orders
$135+
$200
$70
~$20
~$425+
~$1.42+
500 orders
$225+
$300
$70
~$30
~$625+
~$1.25+
These estimates exclude shipping costs, which are the largest line item. At 150 orders averaging $7-12 in shipping per order, add $1,050-1,800/month. To get your true all-in per-order cost, add $7-12 for shipping to each row above.
Fees that catch people off guard These aren't hidden exactly — they're in ShipBob's documentation if you know where to look. But they're rarely surfaced during the sales process, and they show up on your first invoice as surprises.
B2B/FBA prep: $150-200 per order. If you sell wholesale or send inventory to Amazon FBA through ShipBob, this surcharge applies per order. One BBB complainant was charged item-level pick fees for case-packed FBA shipments — turning what should have been a simple pallet transfer into hundreds of dollars per order.
Receiving: $35-45/hour, plus wait time. Inventory can take up to 7 business days to be checked in after it arrives. During that window, you can't sell that stock. Multiple Trustpilot reviewers report ShipBob's SLA clock doesn't start until they mark a shipment as "received" in their system — not when it physically arrives at the dock.
Shipping markups: 15-30% over carrier rates. ShipBob marks up USPS, UPS, and FedEx rates for ground shipping, and 40%+ for expedited. The markup varies by zone and weight, and it's not broken out on initial quotes. This is where the gap between quoted cost and actual cost gets wide.
Integration troubleshooting: $150-200/hour. If your Shopify integration hits issues beyond the standard setup, the dev work to fix it is billed separately.
Credit card surcharge: 3%. Pay by card and ShipBob adds 3% to every invoice. On a $1,500/month bill, that's $45/month or $540/year.
How ShipBob compares on price Compare that to flat-rate pricing: At Simpl Fulfillment, that same 150-order brand pays starting at ~$7/order — one flat rate that includes pick, pack, shipping, and materials. No storage fees, no receiving charges, no carrier markups, and no onboarding fee. You're shipping on day one without spending $975 just to get started. $750/month minimum applies. See current rates on our pricing page .
ShipBob
Simpl Fulfillment
Pricing model
Variable (custom quote)
Flat rate per order
Setup fee
Starting at $975
$0
Monthly minimum
$275 + 400-order minimum
$750 (~100 orders)
Pick and pack
$0.30/unit
Included in flat rate
Receiving
$35-45/hour
$0
Shipping
15-30% markup over carrier rates
Included in flat rate
Storage
$5-40/month per location
Included
Same-day shipping
Orders before noon
Guaranteed by 12 PM CST
Support
Ticket-based
Dedicated account manager
Carrier network
UPS, USPS, FedEx, DHL, and Veho (crowdsourced last-mile in 60+ markets)
UPS, USPS, and FedEx
Simpl ships exclusively via UPS, USPS, and FedEx. ShipBob routes some last-mile deliveries through Veho, a crowdsourced delivery network, in 60+ markets, alongside the major carriers. Both generate tracking, and the delivery experience your customers see can differ by network and market.
ShipBob's pricing makes sense at high volume. Once you're doing 2,000+ orders a month and actually using the multi-warehouse network, the per-unit economics improve and the infrastructure earns its cost. Below that, you're paying for capacity and complexity you don't need. For a deeper look at where ShipBob works well and where it doesn't, read our full ShipBob review .
If you're weighing ShipBob against a specific alternative, see our Simpl vs ShipBob comparison .
Looking for eCommerce fulfillment partner?
Related comparisons FAQs How much does ShipBob actually cost per order? Realistically $5-12+ per order once you factor in per-unit pick fees ($0.20-0.45), storage ($5-40/month per location), and shipping markups (15-30% over carrier rates). The $275 monthly minimum inflates your per-order cost at lower volumes: at 100 orders, the minimum alone adds $2.75 per order. ShipBob doesn't publish rates, so you won't know exact costs until you get a custom quote.
What are ShipBob's hidden fees? The big ones: $150-200 per order B2B/FBA surcharge, $150-200/hour integration troubleshooting, receiving at $35-45/hour, and shipping markups of 15-30% not broken out on initial quotes. The $275 monthly minimum also surprises people because it doesn't cover storage, receiving, or shipping. Those are all separate.
Does ShipBob have a minimum order requirement? Yes. ShipBob's Growth Plan targets brands doing 400+ orders per month in the US (1,000+ in Europe), with a $275/month minimum spend on fulfillment services. New accounts get a 90-day grace period on the spending minimum. If you're below 400 monthly orders, ask upfront whether you qualify and what your actual costs will look like at your current volume.
Is ShipBob more expensive than other 3PLs? At low volume, yes — significantly. A brand doing 150 orders per month will pay roughly $7.40-12.40 per order all-in at ShipBob once you add up pick fees, the monthly minimum, storage, and marked-up shipping. Flat-rate 3PLs like Simpl Fulfillment start at ~$7/order with pick, pack, shipping, and materials included. At high volume (2,000+ orders), ShipBob's per-unit costs come down and the multi-warehouse network adds real value.
Why doesn't ShipBob publish pricing? ShipBob removed published pricing from their website and now requires a custom quote through a sales call. This is common among larger 3PLs because it lets them tailor pricing to volume and negotiate. The downside for brands is that you can't compare costs upfront without committing time to the sales process. This ShipBob pricing breakdown reflects publicly available information, customer reports from Trustpilot, G2, BBB, and Capterra, and our perspective as a competing 3PL. If anything is inaccurate, let us know and we'll correct it. Last updated July 2026.
What does ShipBob charge per pick? ShipBob doesn't publish a flat per-pick rate. The first pick on a standard order runs about $0.20, and each additional pick adds $0.26 to $0.45, so a single-item order lands around $3-6 all-in once packing and materials are counted. Case-packed and FBA orders can be billed item-level pick fees, which pushes some B2B shipments into the hundreds per order. Simpl charges one flat rate starting at $7/order that already includes picks, packing, shipping, and standard packaging, with no separate per-item pick fee.