The main benefits are lower shipping costs of up to 20%, no residential surcharge, regular FedEx pickup, delivery to all USPS addresses, and easy integration with shipping software.
How much slower is Smartpost than FedEx Home Delivery?
FedEx Smartpost delivery typically takes 2-5 business days longer than FedEx Home Delivery. This is because USPS handles the last mile delivery.
Can I ship to P.O. boxes with FedEx Smartpost?
Yes, FedEx Smartpost delivers to all USPS addresses, including P.O. boxes.
What are the downsides of FedEx Smartpost?
The main downsides are the slower delivery time, not getting free USPS boxes, higher costs for Alaska/Hawaii shipping, and potentially confusing split tracking.
How does the tracking work with Smartpost?
FedEx tracks the package during transit and hands off to USPS for last mile delivery. You will receive tracking updates from both FedEx and USPS.
Can I schedule a regular FedEx pickup with Smartpost?
Yes, you can have FedEx do regular package pickups from your location just like with any other FedEx service.
Who handles customer service issues with Smartpost shipments?
FedEx handles customer service while they have possession of the package. Once handed to USPS, customer service is handled by USPS.
How can Smartpost save money for my business?
The cost savings allow you to offer free or discounted shipping to attract more sales. It provides reliable delivery times and good customer experience at lower costs.
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