What Does It Mean When An Order Is Processed?

What are the steps in ecommerce order processing?

Main steps are: receiving order, processing payment, picking items from inventory, packing order, shipping to customer.

Why do orders get stuck in processing status?

Common reasons are picking delays due to stockouts or warehouse issues, packing problems from lack of materials or inefficient methods, and shipping delays from carrier capacity issues or regulations.

How can I speed up my order processing?

Monitor stock levels closely, streamline picking and packing workflows, have backup shipping carriers, and identify and fix bottlenecks.

What picking methods are most efficient?

Wave and batch picking optimize routes and minimize travel distance. First-in-first-out (FIFO) ensures oldest orders ship first.

How much packing material should I keep on hand?

Analyze order history to understand daily and seasonal order volumes. Stock enough materials, boxes, mailers to meet average and peak demand.

How do I choose the best shipping carriers?

Evaluate carrier speed, reliability, tracking, customer service, and rates. Use multiple carriers to prevent overreliance on one.

What KPIs indicate order processing efficiency?

Key metrics are order processing time, same-day ship rate, shipping accuracy, peak capacity, and customer satisfaction rates.

‍