What is the difference between a billing address and a shipping address?
The billing address is connected to your payment details while the shipping address is where you want your order delivered. They can be the same or different addresses.
Why is my billing address being rejected?
Common reasons include entering information in the wrong fields, spelling errors, or your address not matching the details on your payment card.
What causes shipping address errors?
Typos and inaccuracies when entering the shipping address lead to delivery issues. Always double check for mistakes.
Do billing and shipping addresses need to match?
No, your billing and shipping addresses do not need to be identical. You can use different addresses for payment verification versus delivery.
How can I update an incorrect shipping address?
Contact the seller immediately if you notice inaccurate shipping details to have the address corrected before shipment.
Will a wrong billing address cause my order to be cancelled?
Yes, inaccurate billing details will often lead payment processors to reject the transaction and cancel the order.
Should I use my work or home address for shipping?
Use whatever address is most convenient for successful delivery of your order. Many people ship to their workplace during the day.
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