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BigCommerce fulfillment for brands ready to stop packing orders themselves.

Connect your BigCommerce store, send your inventory to our Austin warehouse, and we pick, pack and ship every order. Tracking numbers sync back to the BigCommerce order. Pricing starts at $7/order.

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Yes, Simpl ships BigCommerce orders.

Simpl Fulfillment is a 3PL with a native BigCommerce integration. Orders come in from your store, we pick, pack and ship them from Austin with UPS, USPS or FedEx, and the tracking number syncs back to the order in BigCommerce. Pricing starts at $7/order. There's a $750/month minimum, billed pay-the-difference: if a month's order billing comes in under $750, you pay only the gap. That's about 100 shipments at the lightest weight (0.5 lb or less). Every client gets a dedicated account manager, reachable by email with same-day responses.

How it works

How the BigCommerce integration works

STEP 01

Connect your BigCommerce store

Orders reach Simpl through our native BigCommerce integration. Onboarding takes 5–7 days, and there's no onboarding fee.

STEP 02

Send your inventory to Austin

Ship your stock to our Austin warehouse. We receive it within 1–3 days, and from then on you have real-time inventory visibility. If you sell kits, we can put them together under our Kitting and Assembly service.

STEP 03

We pick, pack and ship. Tracking syncs back.

Orders received before 12pm CT ship the same day with UPS, USPS or FedEx. The tracking number syncs back to the order in BigCommerce. Any shipping email your customer gets comes from your store's own BigCommerce notification settings, not from Simpl.

What syncs

What syncs between BigCommerce and Simpl

Here's what moves between your BigCommerce store and Simpl's warehouse automatically, with the direction and mechanism for each.

DirectionWhat syncsMechanismNotes
inOrdersNative BigCommerce integrationOrders from your BigCommerce store come in to Simpl to be picked, packed and shipped.
outInventoryNative BigCommerce integrationReal-time inventory visibility as stock is received and orders ship.
outTracking numbersSyncs back to the BigCommerce orderEvery shipment gets a UPS, USPS or FedEx tracking number. Shipping emails come from BigCommerce's own notification settings, not from Simpl.
The decision sellers face

What changes when Simpl ships your BigCommerce orders

Your store stays on BigCommerce, and the order work moves to our Austin warehouse.

What you stop doing

Packing orders and buying postage. Your per-order rate covers pick, pack, postage and packaging, and every shipment gets a UPS, USPS or FedEx tracking number.

What it costs

Pricing starts at $7/order. Storage is billed by the space your products take up: small bin, large bin, shelf or pallet. The $750/month minimum is pay-the-difference, so in a slow month you pay only the gap. There's no onboarding fee.

What you still do

Run your BigCommerce store and your marketing, and send us more inventory when you restock. Questions go to your dedicated account manager by email, with same-day responses on business days.

Switching from packing it yourself

Onboarding takes 5–7 days. Once your inventory reaches Austin, we receive it within 1–3 days, and orders received before 12pm CT ship the same day from then on.

Why Simpl

What you get with Simpl

DEDICATED ACCOUNT MANAGER

A real person who knows your account.

Every client gets a dedicated account manager, reachable by email with same-day (often faster) responses during business hours.

REAL-TIME INVENTORY

See your stock in real time.

Orders come in through the native BigCommerce integration, and you get real-time inventory visibility, so you can see what's on the shelf before you plan the next restock.

UPS, USPS, FEDEX

Major carriers, included in the rate.

Orders ship with UPS, USPS or FedEx. Carrier cost is included in your per-order rate, with no carrier markup or surcharge.

BRANDED RETURNS PORTAL

Returns portal included.

Every client gets a returns portal with their own branding, and Returns Management is one of Simpl's standard services.

What BigCommerce fulfillment costs with Simpl

Pricing starts at $7/order, and the rate covers pick, pack, postage and packaging. Storage is billed by storage type: small bin, large bin, shelf or pallet. There's a $750/month minimum, billed pay-the-difference: if a month's order billing comes in under $750, you pay only the gap. That's about 100 shipments at the lightest weight (0.5 lb or less). There's no onboarding fee.

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FAQ

BigCommerce fulfillment FAQ

How long does it take to switch my BigCommerce store to Simpl?
Onboarding takes 5–7 days, and there's no onboarding fee. When your inventory arrives at our Austin warehouse, we receive it within 1–3 days, and orders from your BigCommerce store come to us through the native integration from then on.
What does Simpl cost for a BigCommerce store, and is there a minimum?
Pricing starts at $7/order, covering pick, pack, postage and packaging. Storage is billed by storage type (small bin, large bin, shelf or pallet). There's a $750/month minimum, billed pay-the-difference: if a month's order billing comes in under $750, you pay only the gap. That's about 100 shipments at the lightest weight (0.5 lb or less). The pricing page has the full breakdown.
What do I still do myself?
You keep running the store, including products, pricing and marketing, and you send us inventory when you restock. Picking, packing and shipping move to Simpl, and your account manager is reachable by email with same-day responses if something needs attention.
I pack orders myself right now. What changes day to day?
You stop packing. Orders from your BigCommerce store come to our Austin warehouse through the integration, orders received before 12pm CT ship the same day with UPS, USPS or FedEx, and the tracking number syncs back to the order in BigCommerce. You watch stock levels through real-time inventory visibility and restock when they run low.
Do my customers still get shipping emails from my BigCommerce store?
Simpl doesn't send shipping emails. When an order ships, the tracking number syncs back to the order in BigCommerce, and any shipping email your customer gets comes from your store's own BigCommerce notification settings.
What happens if an order ships wrong?
Simpl's order accuracy is 99.99%. When we do get one wrong, we fix it at our cost, covering the return shipping and sending the correct order.
How do returns work?
Every Simpl client gets a branded returns portal, and Returns Management is one of our standard services. Mention your typical return volume when you request a quote.
Do you handle wholesale orders too?
Yes. B2B Wholesale Fulfillment is one of Simpl's services, so if you sell wholesale alongside your BigCommerce store, bring it up when you request a quote. Our B2B fulfillment page has the details.
How is a 3PL like Simpl different from BigCommerce's own tools, Amazon MCF, or ShipStation?
BigCommerce runs your storefront and checkout. To get orders packed and shipped, you pack them yourself or connect a fulfillment service; BigCommerce's 2021 announcement of its Amazon Multi-Channel Fulfillment integration presented MCF as one of those options. With MCF you send inventory to Amazon's fulfillment centers, and Amazon says it packs those orders in unbranded packaging by default. ShipStation is shipping software: it compares carrier rates and buys and prints labels, but you or a warehouse still pack each box. Simpl stores your inventory in Austin and picks, packs and ships your BigCommerce orders through a native integration.
Multi-channel ready

Related integrations

CartWooCommerceMarketplaceAmazonCartSquarespaceCartShopifyMarketplaceWalmart MarketplaceMarketplaceeBay

Ready to stop packing BigCommerce orders yourself?

Get a quote based on your products and order volume. Pricing starts at $7/order, and onboarding takes 5–7 days with no onboarding fee.

Get a quote →Talk to a specialist