How To Set Up Bigcommerce Shipping

Virginia Miller

October 10, 2024

In this article:

As a business owner, you know that shipping is an essential part of your operation. But setting up shipping through Bigcommerce can be tricky - there are so many options! In this blog post, we'll walk you through the process step-by-step and show you how to get your shipping up and running in no time. So read on and learn everything you need to know about BigCommerce shipping!

How To Set Up Shipping in BigCommerce

Setting up shipping in BigCommerce allows you to calculate rates, print labels, and track shipments directly within your store's dashboard. While the process may seem complicated at first, this guide breaks it down into simple steps to get your store shipping out orders in no time.

Configure Your Shipping Origin

Your shipping origin includes important details like your business address that are used to calculate shipping rates. To set this up:

Go to "Store Setup" > "Shipping"
Select "Set up shipping"
Enter the following details in the "Set Shipping Origin" section:
- Your country
- Your company name
- Your street address
- Your city
- Your postal code
- Your state
- Your phone number
Select "Next" when finished. This address will be used for shipping labels but won't show up on your online store.

Install the BigCommerce Shipping App

After setting your shipping origin, BigCommerce will recommend the BigCommerce Shipping app. This app syncs your store's orders and products to make shipping easy.

Select "Install" to add the BigCommerce Shipping app
Check the box to agree to PCI compliance terms
Enter your store credentials and select "Link accounts" to connect the app

After syncing, the app will import historical orders as well. Any orders with statuses like "Awaiting Fulfillment" or "Awaiting Shipment" will be mapped to the equivalent BigCommerce order status.

Access the Shipping Dashboard

With the app installed, you can now access shipping features directly within your BigCommerce dashboard:

View, fulfill, and print shipping labels for orders
Track shipments and create return labels
Generate shipping reports filtered by date, status, etc.
Get notifications for status updates, suggested order combinations, and more
Configure shipping rates, carriers, and other preferences

Get Your BigCommerce Store Shipping Today

With this guide, you should now have a BigCommerce shipping workflow in place to start fulfilling orders quickly and efficiently. And if you need help managing order fulfillment, the team at Simpl offers reliable pick & pack services to scale your ecommerce business.

Contact us to learn more about our integrated BigCommerce order processing and how we can save you time while delighting customers.

Frequently Asked Questions

What is the BigCommerce Shipping app?

The BigCommerce Shipping app connects your store with shipping carriers like USPS, UPS, and FedEx to print labels, track shipments, get rate estimates, and more all within your BigCommerce dashboard.

Do I need to install anything to use BigCommerce Shipping?

Yes, you need to install the BigCommerce Shipping app from the marketplace. This connects your store's order data to power the shipping workflow.

What shipping carriers can I use?

Out of the box, BigCommerce Shipping supports USPS, UPS, FedEx, and DHL. You can also install additional carrier apps from the marketplace if needed.

Can I print shipping labels with BigCommerce?

Yes, once the BigCommerce Shipping app is installed you can print USPS, UPS, FedEx, and other shipping labels directly from the orders section of your dashboard.

How much does the BigCommerce Shipping app cost?

The BigCommerce Shipping app is free to install and includes basic features needed for order fulfillment. Paid plans with additional functionality are also available.

Does BigCommerce calculate shipping rates automatically?

BigCommerce can automatically fetch rates from carriers and show them at checkout once you configure your shipping settings and preferred carriers.

Can I track my shipments within BigCommerce?

Yes, the BigCommerce Shipping app allows you to easily track shipments by connecting tracking numbers with your major carriers.

How To Set Up Bigcommerce Shipping

Frequently Asked Questions

What is the BigCommerce Shipping app?

Do I need to install anything to use BigCommerce Shipping?

What shipping carriers can I use?

Can I print shipping labels with BigCommerce?

How much does the BigCommerce Shipping app cost?

Does BigCommerce calculate shipping rates automatically?

Can I track my shipments within BigCommerce?

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