Choosing the right fulfillment partner is vital for a growing eCommerce brand. Are you looking for a new fulfillment service provider for your eCommerce business? Are you thinking of changing your current 3PL to a better one? We're going to go over a side-by-side comparison of Simpl Fulfillment Vs. ShipMonk to help you make the right choice.
eCommerce is one of the prominent examples of how technology has transformed a significant aspect of the economy and people's daily lives. Almost 68% of consumers prefer e-commerce for shopping in 2022, compared to 52% in 2020. By 2024, eCommerce sales will account for nearly 20% of total retail sales. Therefore, fulfillment services have been under the radar of almost every eCommerce business for addressing everyday challenges.
Some of the dominant challenges resolved through the intervention of third-party order fulfillment services include meeting delivery expectations, shipping capacity, and lack of shipping personnel. In addition, eCommerce platforms seek fulfillment service providers to solve problems with accuracy in inventory management and technology limitations.
Owing to the demand for third-party fulfillment agencies, famous names such as Simpl Fulfillment and ShipMonk attract the attention of eCommerce businesses. If you are seeking the ideal fulfillment partner, you should understand their services before choosing. The following post helps you compare Simpl Fulfillment and ShipMonk to find the right pick for your eCommerce business.
Simpl Fulfillment Overview
The internet could help you connect with multiple industry-leading fulfillment services with a few clicks on the correct pages. However, the multitude of options can confuse some business owners, creating challenges in making decisions. Simpl Fulfillment is a US-based third-party fulfillment service provider you can rely on for affordable plans and accuracy. Let us learn more about Simpl Fulfillment and its services with a brief explanation.
What They Do
As an eCommerce fulfillment service provider, Simpl Fulfillment caters to the needs of brands of different sizes. The agency offers standard fulfillment services such as Amazon FBA prep services and inventory management and storage. You have the assurance of storage for your goods in climate-controlled warehouses alongside better support for fragile materials. Simpl Fulfillment also specializes in handling hazardous materials and its industry-leading shipping solutions. Another important highlight of the services of Simpl Fulfillment is the guarantee for pickup accuracy. They also offer additional facilities such as custom packaging and marketing materials for added value alongside order fulfillment processes.
The credibility of Simpl Fulfillment services is evident in their participation in a trustworthy 3PL network. It offers the assurance that your packages reach the correct destinations. Furthermore, Simpl Fulfillment also provides the facility of an account manager for online businesses having over 500 monthly orders.
How They Work
The services of Simpl Fulfillment offer a glimpse of its efficiency in addressing the fulfillment needs of modern eCommerce businesses. How could you access the services of Simpl Fulfillment? You could start by consulting with a sales representative and informing them about your business and requirements. The sales representative would guide you through the onboarding process by offering you an account for configuring your inventory and preferences for shipping methods.
The dashboard allows you to check the fulfillment status of inventory whenever you want and set inventory alerts. After the stock reaches the Simpl Fulfillment warehouse, it will be delivered within three days or even on the same business day. The facility for tracking your inventory from beginning to end is a significant value-based benefit for your eCommerce business.
ShipMonk is a tech fulfillment provider whose facilities span the globe. It partners with the fastest-growing brands and allows them to leverage its reliable fulfillment solutions and software. Since its inception in 2014, the US-based company has supported eCommerce businesses to scale in the competitive business landscape. Let's look deeper into what the business does and how it functions.
What They Do
The ShipMonk business follows a simple mantra that focuses on offering technology-driven fulfillment solutions to eCommerce businesses so that they can devote time to grow and flourish. It considers tiny businesses' fulfillment needs and provides many services relating to storage and warehousing, inventory management, logistics, fulfillment, etc. It is an all-in-one solution that is a robust third-party logistics platform for eCommerce businesses, specifically new start-ups.
A distinguishing feature of the eCommerce fulfillment service provider is automation technologies. It ensures secure storage solutions are offered that are high in terms of efficiency as well as effectiveness. Some of the fundamental areas in which the business can provide a helping hand include retail fulfillment, retail fulfillment, crowdfunding fulfillment, and subscription box fulfillment.
How They Work
The process of makeup fulfillment may seem arduous, but ShipMonk makes it look effortless. The first step starts with your business, where you produce a fantastic product. Then it would help if you shipped inventory from the supplier to ShipMonk using the discounted freight rates. All your channels need to be integrated into ShipMonk so that you can be updated about the product and performance quality control aspects.
Each time order comes from your marketplace or shopping cart, ShipMonk maps the best shipping method. Custom packaging methods are adopted for packaging orders. An email with the tracking number is sent to the customer, who receives the shipped order within a specified duration.
The software helps you efficiently manage your inventory. Direct interaction with a ShipMonk representative can address concerns relating to fulfillment needs. The end-to-end processes are designed to streamline the fulfillment activities for your business.
Simpl Fulfillment Vs. ShipMonk
Simpl Fulfillment and ShipMonk offer fulfillment services to eCommerce businesses o that they can scale. These third-party order fulfillment service providers offer similar offers to small businesses that revolve around outsourcing your product. Even though their line of business is similar, several differences exist in terms of functionality, cost, and other features. Understanding the difference between the provisions offered is vital for eCommerce platforms so that the best choice can be made to meet their business needs.
A detailed comparison between Simpl Fulfillment services and ShipMonk services has been made to help you comprehend how they fare against each other. Some key aspects that have been taken into consideration for making the comparison are cost, ease of use, storage option, receiving, onboarding and shipping options. Identifying the strengths of each of the service providers can help you opt for the best fulfillment services that can add value to your business.
Ease of use
Simpl Fulfillment is a hands-on partner offering guidance and support to small eCommerce businesses with unmet fulfillment needs. A dedicated account manager is assigned to the clients to ensure that you have a seamless experience and that all your fulfillment needs are met. The business is committed to extending a helping hand to the customers at every step. This is evident from the availability of diverse avenues relating to customer support.
You can reach out to the business anytime since customer needs are prioritized, and customer support operations are monitored round the clock. The company focuses on customer experience and engages with every client at a personal level. You can use the dashboard to get real-time insight into your orders, stock levels, and other details.
ShipMonk offers fulfillment services at a macro level to its clients and customers. The scope of the service is more extensive as it focuses on a plethora of activities and processes to meet the fulfillment needs of its clients. Due to the humongous activities that the business is involved in, you may need more attention to expand your business in the dynamic and unpredictable business environment. The restricted level of engagement can diminish the ease of use if you are looking for a more personalized service solution.
Simpl Fulfillment has a diverse range of storage options available so that the client's exact needs can be met, and they will not have to pay an extra penny for storing their products. Small bins, large bins, shelves, and pallet locations are available that you can select from depending on your business needs. The dedicated team stores the clients' products in the most efficient and suitable areas. As the inventory level decreases, the items are moved so there will be no delay while meeting the order fulfillment requirements. The eCommerce fulfillment service provider emphasizes flexibility in terms of storage so that value can be created for clients. The flexible storage-optimization solutions that Simpl Fulfillment offers are believed to be one of the most trusted industry-leading fulfillment services.
ShipMonk offers several storage options to its customer, similar to that of the Simpl Fulfillment business. The chief storage options that are available include small bins, medium bins, large bins, x-large bins, and pallets. However, the main difference between the storage option is that the price of each storage solution varies. As the size of the bins increase, their cost also increases. Storing in pallet locations is the costliest storage option the business offers its clients.
Receiving is one of the most vital functions conducted in Simpl Fulfillment. The business adopts an organized and systematic process to ensure that all items are received in perfect condition and value can be created for the business clients and end-users. While receiving products, the business checks the inventory within 72 business hours.
Some of the prerequisites that are given high priority are using barcodes in all products and items in the purchase order at the individual unit count. The objective of Simpl Fulfillment is to receive products of clients n top-notch condition so that the same can be transferred to their customers and the relationship between them can be strengthened. The receiving guidelines and standards are followed so clients' purchase orders can be processed efficiently.
In ShipMonk, several guidelines that need to be followed while receiving products from clients have been set. Every pallet or box must contain an 'ASN' before it is shipped to the warehouse. Proper labeling must be done, and details such as company name, ASN number, SKU, and the number of units in each cartoon must be written.
The use of barcodes is mandatory. The pallets used by clients must be 40 X 48 and should be at most 55 inches in height. The specific requirement relating to pallet size may become a hassle if the products are oversized. If you comply with all the conditions that ShipMonk has set, you do not have to pay any charges against their inbound inventory shipment receipt.
A quick and easy onboarding process is in place at Simpl Fulfillment, ensuring that all clients' products are handled with care so that their high quality can be maintained. The use of custom packing is vital to safeguard the products from any external exposure or impact during the onboarding process. By focusing on systematic and efficient onboarding processes, Simpl Fulfillment is one of the most trusted and reliable eCommerce tools businesses can use. Hence, the onboarding option available at Simpl Fulfillment is simple, flexible, and efficient.
The scope of the onboarding function at ShipMonk is quite broad. The onboarding activity is divided into several milestones and involves several roles. The major onboarding milestones include the following:
- Integrating the store.
- Creating or importing products.
- Designing 1st receiving.
- Setting up the shipping mapping.
- Setting up billing.
- Reviewing orders.
Some of the chief roles that you are involved in the onboarding process include web developer, site manager, inventory manager, accounting or bookkeeping personnel, and customer service. The broad scope of the onboarding process of the business might seem overwhelming if you need someone to guide you through the process. You need to be able to handle most of the procedures relating to the onboarding function. While this may seem like a flexible option for a well-established business, it can become a significant obstacle that complicates the fulfillment journey for a new eCommerce business.
Simpl Fulfillment adopts a simple and efficient process to help its clients understand how the shipping activities are carried out and what shipping options are available. Shipping fundamentally involves the transportation of ordered items to clients. The business offers various shipping alternatives, including Amazon dropshipping, eBay, Walmart, Target, and many other brands. The industry-leading fulfillment services relating to shipping are designed to offer additional flexibility to client businesses.
One of the main highlights of the shipping options that Simpl Fulfillment offers is the focus on the subscription box fulfillment aspect. If you have a subscription box business, you can partner with the company, and it will not only store your product and assemble the boxes but also ship them to your customers at a flat fee.
ShipMonk offers a hist of shipping options to its business customers that they need to map for their international orders. The price of the shipping options may vary based on the selection made by the client businesses. The eCommerce fulfillment service provider's chief shipping options include Free shipping for U.S. orders, Economy shipping, Domestic Express shipping, Domestic Overnight shipping, International Economy shipping, and International Express shipping. It would help if you mapped your shipping option so that ShipMonk can process your order.
Which Company Is Better For You?
Both Simpl Fulfillment and ShipMonk are well-known names in the eCommerce fulfillment domain. After their inception, they have been offering consistent and reliable solutions to their customers and simplifying their fulfillment needs. However, the approach that is adopted by businesses varies considerably.
While Simpl Fulfillment adopts a hands-on approach while meeting the fulfillment requirements of the client businesses, ShipMonk adopts a broader approach and expects the clients to make several decisions on their own so that it can offer assistance to them. If you want to optimally handle your eCommerce business's fulfillment needs, it is essential to understand when you need to opt for Simpl Fulfillment and when you can use ShipMonk.
When to Use ShipMonk?
ShipMonk is an ideal fulfillment service partner for specific use cases. If you are interested in choosing the solutions provided by the company, you must be an Amazon-focused or multichannel seller that intends to expand to new marketplaces. Similarly, new eCommerce platforms that have entered the business landscape can also use the services of ShipMonk in case they are looking for high-level support. If you belong to either of these categories, then the service solutions offered by the business may add value for you. The robust features of the company can sync with your business needs, and you will be able to derive value by partnering with ShipMonk.
The table highlights the pros and cons you must consider when choosing your fulfillment service partner.
When to Use Simpl Fulfillment?
Simpl Fulfillment is a simple and efficient eCommerce order fulfillment service provider that focuses on enhancing the customer journey. If your eCommerce business is small but growing, the fulfillment solutions of Simpl Fulfillment are perfect for you. The same-day shipping option can ensure that you can seamlessly reach your final customers.
If your business deals in fragile and delicate items that need to be shipped from one place to another, the fulfillment services are the right solution for you, and there is no need to look elsewhere. The simple nature of the service provider can ensure that you have real-time insight into your fulfillment activities. If you are new in the eCommerce business domain, you can partner with Simpl Fulfillment without worrying about any extra financial burden. As no hidden costs are involved in the services, you can derive maximum value without straining your budget.
The pros and cons of solutions offered by Simpl Fulfillment are highlighted in the table, which can help you before selecting your fulfillment service partner.
Making a decision
So, which is the better fulfillment company for your ecommerce business? That depends on what you’re looking for. ShipMonk offers lower shipping rates and a more user-friendly interface, while Simpl Fulfillment has more experience fulfilling Amazon orders and offers a wider range of services. If you need help fulfilling Amazon orders, Simpl Fulfillment is probably the better option. But if you want to save money on shipping and have more control over your order process, ShipMonk is the better choice. Whichever company you choose, make sure to compare prices and read reviews from other businesses before making a decision.