Compliant Hemp & CBD Fulfillment for Growing Brands
Simpl Fulfillment stores, packs and ships CBD oils, tinctures, gummies and topicals from Austin, TX. We review each product before we take it on.
Hemp compliance note: The federal hemp definition begins changing on Nov 12, 2026. Brands are responsible for their products' legality. This is not legal advice.
Specialized Hemp Product Care
Oils, tinctures, gummies and topicals each pack differently. Glass dropper bottles need protection, and gummies need packaging that won't crush them. We've worked with hundreds of brands, and we set up packing around your catalog at onboarding.
What you get:
- Careful packing for glass bottles and other fragile items
- Ambient storage in our Austin, TX warehouse
- Precise tracking across every SKU
- A branded returns portal, included
- Real-time inventory updates
- Same-day shipping on orders received before 12pm CT
You'll also have a dedicated account manager, a real person reachable by email with same-day (often faster) responses.
Here's how compliance splits. We handle storage, packing and shipping. Your brand is responsible for its products' legality and for keeping the records that show it. USPS rules for hemp-based products allow hemp and CBD with no more than 0.3% THC in domestic mail only, and require the mailer to keep lab test results, licenses or compliance reports for at least 3 years after mailing. International mail, including APO/FPO/DPO addresses, is off the table. USPS defines hemp by federal law, so when the federal definition changes, what USPS accepts changes with it. Our CBD shipping policy covers the carrier rules in more detail. None of this is legal advice; check the rules for your products and the states you sell into.
Shipping Hemp & CBD Products With Confidence
CBD brands need a fulfillment partner that will actually take their products and get them to customers in one piece. We store, pack and ship CBD oils, tinctures, edibles and topicals from our Austin, TX warehouse. We run the fulfillment; your brand stays responsible for its products' legality and keeps the records that prove it.
Manage Inventory
Your inventory should never be a mystery. We maintain accurate counts and provide real-time visibility into stock levels and movement. No more overselling or overbuying - just clear, reliable data that helps you make smarter inventory decisions.
Warehousing / Storage
Scale your storage up or down as your business demands. Whether you need a few bins or dozens of pallets, you'll only pay for the space you actually use. Your products stay secure, organized, and easily accessible - ready to grow with your business.
Pick, Pack, Ship
Accuracy isn't automatic - it comes from attention to detail. Every order is handled with care by our trained team, following proven processes that protect your products and your brand's reputation.
Domestic Hemp Shipping
Shipping eligibility depends on the product, destination and carrier. USPS hemp mailing rules prohibit international hemp and CBD mail, including shipments to APO/FPO/DPO addresses. Brands are responsible for confirming their products meet applicable requirements.
Kitting & Assembly
Complex projects need skilled hands. From subscription boxes to FBA prep, our experienced team handles custom kitting and assembly with precision and care. Fixed pricing means no surprises.
Expert Hemp Product Handling
We store, pack and ship CBD products for brands across the US, with careful packing for glass bottles and a review of each product before we take it on.
Choosing the right fulfillment partner or 3PL is an incredibly important decision for any eCommerce brand and we don't take that lightly! Our team will work with you to see if we are the right fit and how we can help you continue to scale your brand.
Why Brands Trust Simpl with Fulfillment
When an Order Goes Wrong
What the Per-Order Rate Covers
Onboarding Takes 5 to 7 Days
Connects to the Channels You Sell On
Same-Day Shipping, Measured
Scale Your Hemp Brand
Starting or scaling a hemp brand comes with unique challenges. You need a fulfillment partner who can not only handle your current needs but grow with you as the industry evolves.
Our flexible system adapts to your needs:
- Launch new product lines easily
- Scale up or down as needed
- Add new sales channels seamlessly
- Integrate with your existing systems
- Handle subscription orders
- Manage seasonal peaks
Whether you're just starting out or ready to expand nationwide, we have the experience and capabilities to support your growth.
Frequently Asked Questions
Can you ship my CBD products, and what do I need?
Yes, after we review each product before taking it on. Keep your lab results (certificates of analysis) and any licenses on file: your brand is responsible for its products' legality, and USPS requires the mailer to keep those records for at least 3 years after mailing. USPS accepts hemp and CBD products for domestic mail only, not international. This isn't legal advice.
How do you protect glass bottles and fragile products?
We pack glass tincture bottles and other fragile items carefully, with protective packaging matched to each product at onboarding. Breakage is near zero.
How do you handle returns?
Every client gets a branded returns portal, included. Returns are billed per your rate card. Tell us at onboarding what you want done with returned units that can't be resold.
Do you handle CBD gummies and edibles?
Yes. We store them ambient, in our Austin, TX warehouse. We don't offer refrigerated storage, and we aren't FDA-registered as a food facility, so a product that needs cold storage isn't a fit.
Which carriers do you use for CBD shipments?
UPS, USPS, and FedEx. Each carrier sets its own rules for hemp and CBD products, and our CBD shipping policy article in the support center goes through them. Your brand keeps the compliance records for its products.
What CBD products do you handle?
CBD oils, tinctures, gummies and other edibles, and topicals. We review each product before we accept it.
